Fitbit · Fitbit Terms of Service · View original document ↗

Limitation of Liability

High severity Common · 228 of 325 platforms
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This analysis describes what Fitbit's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause narrows the categories of damages recoverable against Fitbit in disputes, limiting exposure to direct damages only and excluding entire classes of losses (consequential, punitive, and intangible losses) regardless of the underlying cause of loss.

Consumer impact (what this means for users)

Under this provision, users seeking recovery for service failures or data incidents may recover only direct damages, not consequential damages, lost profits, lost data value, or reputational harm. The terms apply as written upon continued use of the service.

How other platforms handle this

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

DeepSeek Medium

IN NO EVENT WILL DEEPSEEK OR ITS AFFILIATES BE LIABLE UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, PRODUCTS LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS, EVEN IF DEEPSEEK OR ITS AFFILIATES HAVE ...

Perplexity AI Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...

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▸ View Original Clause Language DOCUMENT RECORD
"
To the maximum extent permitted by applicable law, Fitbit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use or alteration of your transmissions or content.

— Excerpt from Fitbit's Fitbit Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Fitbit Terms of Service
Entity
Fitbit
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-001442
Document ID
CA-D-00275
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
141d8788d68c6dd666b8c2d3f756a252f5904e9ec157aef2b570f201098e5285
Analysis generated
May 8, 2026 16:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fitbit
Document: Fitbit Terms of Service
Record ID: CA-P-001442
Captured: 2026-05-08 16:08:40 UTC
SHA-256: 141d8788d68c6dd6…
URL: https://conductatlas.com/platform/fitbit/fitbit-terms-of-service/limitation-of-liability/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Fitbit's Limitation of Liability clause do?

The clause narrows the categories of damages recoverable against Fitbit in disputes, limiting exposure to direct damages only and excluding entire classes of losses (consequential, punitive, and intangible losses) regardless of the underlying cause of loss.

How does this clause affect you?

Under this provision, users seeking recovery for service failures or data incidents may recover only direct damages, not consequential damages, lost profits, lost data value, or reputational harm. The terms apply as written upon continued use of the service.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Fitbit?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fitbit.