Provision record
Fastly · Fastly Terms of Service · View original document ↗

Subscriber Indemnification of Fastly for Subscriber Data Claims

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The agreement requires subscribers to indemnify, defend, and hold Fastly harmless from any third-party claims arising from Subscriber Data or breach of the agreement, including attorneys' fees and costs. Subscribers must also reimburse Fastly for legal costs incurred in responding to third-party or governmental information requests related to Subscriber Data.

This analysis describes what Fastly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that subscribers bear financial responsibility for third-party and governmental claims and legal costs associated with their data content, including costs Fastly incurs responding to government inquiries about Subscriber Data, which may create significant and open-ended financial exposure depending on the nature of data hosted through the services.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, subscribers are contractually obligated to fund Fastly's legal defense costs for third-party lawsuits and governmental information requests connected to Subscriber Data, in addition to any judgments or damages awarded against Fastly in such proceedings. The agreement states this obligation applies to governmental requests even where no dispute exists between the subscriber and Fastly.

Cross-platform context

See how other platforms handle Subscriber Indemnification of Fastly for Subscriber Data Claims and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Subscriber will indemnify and defend Fastly against any and all third party claims, demands, suits or proceedings (each a "Claim Against Fastly") and all related judgments, liabilities, awards, damages, costs, including reasonable attorneys' fees and expenses, arising out of or in connection with (i) Subscriber Data, or (ii) Subscriber's use of the Services in breach of the Agreement... Except with respect to a dispute between Subscriber and Fastly, Subscriber will reimburse Fastly for all costs and reasonable attorneys' fees for responding to third party or governmental requests for information arising out of or in connection with Subscriber Data or Subscriber's use of the Services.

Excerpt from Fastly's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The governmental request reimbursement obligation may interact with GDPR, CCPA, and other data protection frameworks in jurisdictions where data subjects or regulators may direct inquiries to Fastly as a data processor; legal …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Fastly Terms of Service
Entity
Fastly
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-014480
Document ID
CA-D-00675
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6f0b65e38f072903674c490c78003df26dbde23c766a3dd6645bece88569cfb0
Analysis generated
May 7, 2026 15:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fastly
Document: Fastly Terms of Service
Record ID: CA-P-014480
Captured: 2026-05-07 15:06:04 UTC
SHA-256: 6f0b65e38f072903…
URL: https://conductatlas.com/platform/fastly/fastly-terms-of-service/provision/CA-P-014480/subscriber-indemnification-of-fastly-for-subscriber-data-claims/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Fastly's Subscriber Indemnification of Fastly for Subscriber Data Claims clause do?

This provision establishes that subscribers bear financial responsibility for third-party and governmental claims and legal costs associated with their data content, including costs Fastly incurs responding to government inquiries about Subscriber Data, which may create significant and open-ended financial exposure depending on the nature of data hosted through the services.

How does this clause affect you?

Under this clause, subscribers are contractually obligated to fund Fastly's legal defense costs for third-party lawsuits and governmental information requests connected to Subscriber Data, in addition to any judgments or damages awarded against Fastly in such proceedings. The agreement states this obligation applies to governmental requests even where no dispute exists between the subscriber and Fastly.

Is ConductAtlas affiliated with Fastly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fastly.