Provision record
Fastly · Fastly Terms of Service · View original document ↗

Free Account Total Liability Disclaimer

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Document Record

What it is

The agreement disclaims all Fastly liability and warranty for Free Accounts, including liability for Subscriber Data loss, service disruption, and third-party service disruption, and expressly excludes Free Accounts from the agreement's indemnification and limitation of liability provisions. Free Accounts may be suspended or terminated at any time without cause.

This analysis describes what Fastly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that Free Account subscribers operate without any contractual liability protection, warranty, or indemnification from Fastly, including for permanent loss of Subscriber Data and configurations. Organizations using Free Accounts for any workload involving business-critical data or integrated third-party services should be aware that no contractual recourse exists under these terms.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, Free Account subscribers have no contractual warranty, liability cap, or indemnification from Fastly for any harm, including permanent loss of data or configurations. The terms state that Free Accounts may be suspended or terminated at any time for any reason, with no refund or compensation obligation.

Cross-platform context

See how other platforms handle Free Account Total Liability Disclaimer and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
ALL FREE ACCOUNTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND. FREE ACCOUNTS MAY BE SUSPENDED, TERMINATED, OR DISCONTINUED AT ANY TIME AND FOR ANY REASON (OR NO REASON). FASTLY DISCLAIMS ALL OBLIGATION AND LIABILITY UNDER THE AGREEMENT (INCLUDING LIABILITY OTHERWISE PROVIDED FOR UNDER SECTION 13 (LIMITATION OF LIABILITY)) FOR ANY HARM OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH A FREE ACCOUNT, INCLUDING ANY OBLIGATION OR LIABILITY WITH RESPECT TO SUBSCRIBER DATA AND ANY DISRUPTION TO SUBSCRIBER'S OR THIRD PARTY SERVICES CONFIGURED TO WORK WITH THE FREE ACCOUNT. ANY CONFIGURATIONS OR SUBSCRIBER DATA ENTERED INTO A FREE ACCOUNT, AND ANY CUSTOMIZATIONS MADE TO A FREE ACCOUNT BY OR FOR SUBSCRIBER, MAY BE PERMANENTLY LOST IF THE FREE ACCOUNT IS SUSPENDED, TERMINATED, OR DISCONTINUED. FASTLY'S INDEMNITY OBLIGATIONS UNDER SECTION 16 (INDEMNIFICATION) DO NOT APPLY TO FREE ACCOUNTS.

Excerpt from Fastly's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The total liability disclaimer for Free Accounts may interact with GDPR and UK GDPR obligations regarding data processor responsibilities where personal data is processed through Free Accounts; the referenced Data Processing Terms …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Fastly Terms of Service
Entity
Fastly
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-014478
Document ID
CA-D-00675
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6f0b65e38f072903674c490c78003df26dbde23c766a3dd6645bece88569cfb0
Analysis generated
May 7, 2026 15:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fastly
Document: Fastly Terms of Service
Record ID: CA-P-014478
Captured: 2026-05-07 15:06:04 UTC
SHA-256: 6f0b65e38f072903…
URL: https://conductatlas.com/platform/fastly/fastly-terms-of-service/provision/CA-P-014478/free-account-total-liability-disclaimer/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Fastly's Free Account Total Liability Disclaimer clause do?

This provision establishes that Free Account subscribers operate without any contractual liability protection, warranty, or indemnification from Fastly, including for permanent loss of Subscriber Data and configurations. Organizations using Free Accounts for any workload involving business-critical data or integrated third-party services should be aware that no contractual recourse exists under these terms.

How does this clause affect you?

Under this clause, Free Account subscribers have no contractual warranty, liability cap, or indemnification from Fastly for any harm, including permanent loss of data or configurations. The terms state that Free Accounts may be suspended or terminated at any time for any reason, with no refund or compensation obligation.

Is ConductAtlas affiliated with Fastly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fastly.