This analysis describes what FanDuel's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who contact FanDuel through any channel should expect that the full contents of those communications may be retained by FanDuel or a third party, with no stated limit on retention duration or purpose.
The updated privacy policy no longer explicitly covers the FanDuel Fantasy Picks platform (www.fanduel.com/picks) and its mobile app. Previously, the policy stated it applied to the DFS Site, Skill Games Site, and Picks Site together. Now only the DFS Site and Skill Games Site are listed in the policy scope. This creates ambiguity about what privacy rules, data collection practices, retention periods, and user rights apply to your Fantasy Picks account. You should review FanDuel's website to determine whether a separate privacy policy governs Fantasy Picks data, or contact FanDuel directly to clarify what privacy terms apply to that service.
View change record →Any communication you send to FanDuel — by email, text message, phone call, or any other means — may be recorded and stored by FanDuel or a third-party vendor.
How other platforms handle this
If you use our chat feature, we and our service providers may record your chats and keep transcripts.
If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we may store the entire related conversation as part of your Feedback.
authorize ZipRecruiter to connect your account to the account of a "Connected Site" (e.g., Google, LinkedIn, Monster, Facebook or Twitter), we may be able to access information you have provided to the Connected Site...
Monitoring
FanDuel has changed this document before.
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"If you contact us, by email, text message, phone call, or otherwise, in addition to any personal information we may receive, we may record and store the contents of those communications ourselves or using a third-party vendor.— Excerpt from FanDuel's FanDuel Privacy Policy
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Users who contact FanDuel through any channel should expect that the full contents of those communications may be retained by FanDuel or a third party, with no stated limit on retention duration or purpose.
Any communication you send to FanDuel — by email, text message, phone call, or any other means — may be recorded and stored by FanDuel or a third-party vendor.
ConductAtlas has identified this type of provision across 300 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by FanDuel.