Get the weekly research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.
The notice discloses CCPA-required annual metrics for the 2025 calendar year, showing that Experian received and fully complied with 1,127 deletion requests, 274 correction requests, 704 access requests, 4,700 opt-out of sale/sharing requests, and 4,660 requests to limit sensitive personal information use, with average response times ranging from approximately 2.1 to 2.3 days and zero requests denied due to inability to verify consumer identity.
This analysis describes what Experian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision constitutes a mandatory CCPA compliance disclosure and provides a quantitative record of Experian's rights request processing performance for the 2025 calendar year. The disclosure of full compliance with all received requests and sub-three-day average response times establishes a documented performance baseline that may be referenced in regulatory reviews or compliance audits.
This provision discloses that during calendar year 2025, Experian fully complied with all consumer rights requests received from California residents, including 4,700 opt-out of sale/sharing requests and 4,660 requests to limit sensitive personal information use, with no partial compliance or identity-verification-based denials recorded across any request category.
Cross-platform context
See how other platforms handle CCPA Annual User Rights Request Metrics and similar clauses.
Compare across platforms →Monitoring
Experian has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"The CCPA requires certain businesses to compile and disclose metrics on an annual basis regarding their compliance with the CCPA and consumer rights requests. The metrics must be posted by July 1 of each year. Experian has elected to report the required metrics on a calendar year basis for the period of January 1, 2025 through December 31, 2025. During the previous calendar year, Experian facilitated the following requests from California residents who submitted requests via our online portal, by phone or mail: [...] Total Requests Received: Delete 1127, Correct 274, Know 704, Opt-Out of Sale/Sharing 4700, Limit 4660. Number of requests complied with in whole: Delete 1127, Correct 274, Know 704, Opt-Out 4700, Limit 4660. Average number of days to substantively respond: Delete 2.27, Correct 2.15, Know 2.31, Opt-Out 2.08, Limit 2.08.Excerpt from Experian's Privacy Policy
1. REGULATORY LANDSCAPE: The annual metrics disclosure is required under the CCPA as enforced by the California Privacy Protection Agency and the California Attorney General. The metrics must be posted by July 1 of each year for the preceding calendar year. The accuracy of these metrics may be subject to audit or review by enforcement authorities. 2. GOVERNANCE EXPOSURE: Low. The metrics disclose full compliance across all request categories with no denials, which reflects positively on Experian's stated compliance posture. The primary governance exposure is the accuracy of the metrics and the adequacy of the underlying request processing systems that produced them. 3. JURISDICTION FLAGS: This disclosure is specific to California CCPA requirements. Other states with similar annual reporting requirements may require comparable disclosures under their own statutes, but this provision addresses only the California requirement. 4. CONTRACT AND VENDOR IMPLICATIONS: Institutional clients who use Experian data products should note that the high volume of opt-out of sale/sharing requests, 4,700 in 2025, may affect the completeness or currency of consumer data sets purchased from Experian, as opted-out consumers may be excluded from certain data products. Data service agreements should address how opt-out records are reflected in delivered data. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should verify that the metrics disclosed are consistent with internal records and that the reporting methodology used for the 2025 calendar year metrics is documented and replicable for future reporting cycles. The footnote clarifying that the zero denials figure reflects unreturned certification forms rather than successful verifications should be noted in internal compliance documentation.
Full institutional analysis
Regulatory citations, enforcement risk, and due diligence action items.
Monitor: same-day alerts on the platforms you choose. Analyst: full institutional analysis.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This provision constitutes a mandatory CCPA compliance disclosure and provides a quantitative record of Experian's rights request processing performance for the 2025 calendar year. The disclosure of full compliance with all received requests and sub-three-day average response times establishes a documented performance baseline that may be referenced in regulatory reviews or compliance audits.
This provision discloses that during calendar year 2025, Experian fully complied with all consumer rights requests received from California residents, including 4,700 opt-out of sale/sharing requests and 4,660 requests to limit sensitive personal information use, with no partial compliance or identity-verification-based denials recorded across any request category.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Experian.