Provision record
Epic Games · Epic Games Terms of Service · View original document ↗

Voice and text chat stored and potentially reviewed

High confidence Common · 285 of 343 platforms

Key Facts · in the document’s own words

Where does Epic Games store captured chat snippets, including voice chat audio data?
“If you use our text and voice chat features and reporting is enabled in a chat channel, the captured portion of your chat (including voice chat audio data) will be stored on your device and the devices of participants in the chat channel. If a potential violation...is reported, these snippets may be transmitted to Epic and reviewed.”
Version CA-V-006622, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Epic Games stores captured chat snippets, including voice chat audio data, on the user's device and participants' devices, and if a potential violation is reported, those snippets may be transmitted to Epic Games and reviewed.
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This analysis describes what Epic Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Voice and text chat data is retained locally and can be transmitted to Epic Games for review upon a report of a potential violation, meaning communications are not ephemeral.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The reader's chat content, including voice audio, is stored on their device and on participants' devices, and may be transmitted to Epic Games and reviewed if a potential violation is reported.

How other platforms handle this

Target

Chat functionality allows our Guest Relations specialists to see what a Guest is typing before hitting the send button. This allows for quicker response time as our specialists anticipate questions.

Booking.com

We'll store your Payment Method details for future transactions after collecting your consent.

Kling AI

Where features are available, you may choose to browse certain content in the platform without logging in an account or registering, in which case we may still collect certain Data, including the content you browse, IP address,your interactions with the platform,and associated your device informatio...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you use our text and voice chat features and reporting is enabled in a chat channel, the captured portion of your chat (including voice chat audio data) will be stored on your device and the devices of participants in the chat channel. If a potential violation...is reported, these snippets may be transmitted to Epic and reviewed.

Excerpt from Epic Games's Terms of Service

Provision details

Document information
Document
Epic Games Terms of Service
Entity
Epic Games
Date stated by the document
Sept. 10, 2026
As printed in Epic Games’s text (version CA-V-006622), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 24, 2026
Text quoted from version
CA-V-006622, captured Sept. 11, 2026
Record ID
CA-P-023167
Document ID
CA-D-000087
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006622)
eb1ffe00e37b96ce4f8f41ad537d33ba36226086af01e6f1fc80fc184dd7c912
Analysis generated
May 10, 2026 08:39 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006622, captured Sept. 11, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Epic Games
Document: Epic Games Terms of Service
Record ID: CA-P-023167
Version: CA-V-006622
Captured: 2026-09-11 00:15:51 UTC
SHA-256: eb1ffe00e37b96ce…
URL: https://conductatlas.com/platform/epic-games/epic-games-terms-of-service/provision/CA-P-023167/voice-and-text-chat-stored-and-potentially-reviewed/
Accessed: Nov. 5, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Epic Games's Voice and text chat stored and potentially reviewed clause do?

Voice and text chat data is retained locally and can be transmitted to Epic Games for review upon a report of a potential violation, meaning communications are not ephemeral.

How does this clause affect you?

The reader's chat content, including voice audio, is stored on their device and on participants' devices, and may be transmitted to Epic Games and reviewed if a potential violation is reported.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.

Is ConductAtlas affiliated with Epic Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Epic Games.