The document states that users are prohibited from using ElevenLabs' voice cloning features to replicate another person's voice unless they have obtained that person's authorization. This applies to voice models that mimic real, identifiable individuals.
This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a contractual consent obligation for all voice cloning activities on the platform. Under this clause, users who clone third-party voices without authorization are in breach of the stated terms and may be subject to account enforcement actions including suspension.
Interpretive note: The document asserts a consent requirement but does not specify a verification mechanism, creating ambiguity about whether the obligation is operationally enforced prior to processing or only enforceable after a violation is detected.
Language simplified from prescriptive requirements with enforcement consequences to direct prohibition format; removed specific mention of account suspension and law enforcement referral from the provision itself.
View full change record →This provision requires users to obtain explicit authorization from any individual whose voice they intend to clone or replicate using ElevenLabs' tools. Users who generate voice models of real individuals without documented consent are operating outside the stated terms and may be subject to account-level enforcement.
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"You may not clone or replicate another person's voice without their authorization. This includes creating voice models that mimic real individuals without their consent.— Excerpt from ElevenLabs's ElevenLabs Safety Policy
1) REGULATORY LANDSCAPE: This provision engages the Illinois Biometric Information Privacy Act (BIPA), which requires written consent and a publicly available retention policy before collecting biometric identifiers including voiceprints. Texas CUBI Act and Washington's biometric privacy statute impose similar affirmative consent obligations. At the federal level, the FTC has issued guidance on AI impersonation addressing voice cloning misuse. GDPR Article 9 classifies biometric data used for unique identification as a special category requiring explicit consent under Article 9(2)(a) for processing. 2) GOVERNANCE EXPOSURE: High. The provision asserts a consent requirement but does not specify the mechanism by which ElevenLabs verifies consent was obtained before a voice cloning request is processed. This creates a compliance gap for enterprise customers whose end-users may submit voice cloning requests without adequate consent documentation, potentially exposing both ElevenLabs and its B2B customers to liability under BIPA and equivalent state statutes. 3) JURISDICTION FLAGS: Illinois BIPA creates the highest exposure, as it provides a private right of action and statutory damages of $1,000 to $5,000 per violation. Texas and Washington impose similar restrictions without a private right of action. California CPRA classifies voiceprint data as sensitive personal information requiring opt-in consent. EU users are subject to GDPR Article 9, which requires explicit consent as the lawful basis for biometric data processing in most use cases. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers integrating ElevenLabs' API should evaluate whether their own terms of service and consent mechanisms satisfy BIPA and CPRA requirements for end-user voice data collection. Vendor agreements should address indemnification for third-party voice cloning claims arising from end-user misuse, and should confirm whether ElevenLabs' stated consent requirement creates a contractual pass-through obligation on B2B customers. 5) COMPLIANCE CONSIDERATIONS: Compliance teams should implement consent documentation procedures before deploying voice cloning features, including written authorization from voice subjects specifying the scope and duration of permitted use. Data mapping updates should classify voice prints as biometric and sensitive personal information under applicable state statutes. Legal teams should assess whether existing privacy notices adequately disclose voice biometric data collection and processing activities.
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This provision establishes a contractual consent obligation for all voice cloning activities on the platform. Under this clause, users who clone third-party voices without authorization are in breach of the stated terms and may be subject to account enforcement actions including suspension.
This provision requires users to obtain explicit authorization from any individual whose voice they intend to clone or replicate using ElevenLabs' tools. Users who generate voice models of real individuals without documented consent are operating outside the stated terms and may be subject to account-level enforcement.
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