Provision record
ElevenLabs · ElevenLabs Privacy Policy · View original document ↗

Customer Communications and Support Processing

Low severity Explicit document language Common · 279 of 352 platforms
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This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

MyFitnessPal Medium

Send You Promotional and Marketing Materials Consent (where required by law) Legitimate Interests when consent is not required by law (specifically our interests in marketing features and products that may interest you...)

Google Cloud Medium

In some cases we will seek your consent to send you marketing communications.

ZipRecruiter Medium

We may use your Personal Data to send you information about the services provided by the ZipRecruiter Group; provided, however that we will obtain consent to do so where required by applicable law.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may process your Personal Data to communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to your comments and questions...

Excerpt from ElevenLabs's Privacy Policy

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
ePrivacy Directive
European Union
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
ElevenLabs Privacy Policy
Entity
ElevenLabs
Document last updated
May 12, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-064697
Document ID
CA-D-00834
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9275d285aa3d9e34e3fda22987a999e8a89717081c303261ff13981c3172e942
Analysis generated
May 21, 2026 04:41 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Privacy Policy
Record ID: CA-P-064697
Captured: 2026-05-21 04:41:17 UTC
SHA-256: 9275d285aa3d9e34…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-privacy-policy/provision/CA-P-064697/customer-communications-and-support-processing/
Accessed: Aug. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does ElevenLabs's Customer Communications and Support Processing clause do?

The clause states: “We may process your Personal Data to communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to your comments and questions...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.