Provision record
ElevenLabs · ElevenLabs Privacy Policy (Superseded URL) · View original document ↗

Voice Data Collection and AI Model Training

High severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

ElevenLabs collects voice recordings and AI-generated voice models submitted by users and states that this data may be used to train and improve its AI systems, with consent obtained where legally required.

This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision directly implicates biometric privacy statutes in multiple U.S. jurisdictions, including Illinois BIPA, which requires opt-in written consent before collecting biometric identifiers, and may engage GDPR Article 9 if voice data is processed to uniquely identify individuals. The scope of consent required, and whether existing consent mechanisms satisfy applicable statutory standards, warrants legal evaluation.

Interpretive note: The adequacy of ElevenLabs' consent mechanism for voice data AI training use under BIPA's written consent requirement and GDPR Article 9's explicit consent standard cannot be determined from policy text alone and requires review of implemented consent flows.

Clause Stability Stable

0
Changes
4
Months Monitored
May 21, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

modified May 21, 2026

Added explicit consent requirement language and simplified the provision to focus on collection and training purposes without specifying particular use cases like text-to-speech or voice cloning.

View full change record →

Consumer impact (what this means for users)

Under this clause, voice recordings and voice models submitted to the ElevenLabs platform may be used to train ElevenLabs AI systems. The agreement states that consent will be obtained where required by applicable law, but the specific consent mechanism and its adequacy under biometric privacy statutes may vary by jurisdiction.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact ElevenLabs' privacy team to request deletion of voice recordings and voice models associated with your account. Specify the data categories you wish deleted and your account identifier.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect voice recordings and voice models that you create or upload to our platform. We may use this data to train and improve our AI models and services, subject to your consent where required by applicable law.

Excerpt from ElevenLabs's Privacy Policy (Superseded URL)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages Illinois BIPA (requiring informed written consent before biometric data collection), Texas CUBI, Washington My Health My Data Act, and potentially GDPR Article 9 where voice data is processed to …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
ElevenLabs Privacy Policy (Superseded URL)
Entity
ElevenLabs
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012815
Document ID
CA-D-00450
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9275d285aa3d9e34e3fda22987a999e8a89717081c303261ff13981c3172e942
Analysis generated
May 21, 2026 01:48 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Privacy Policy (Superseded URL)
Record ID: CA-P-012815
Captured: 2026-05-21 01:48:32 UTC
SHA-256: 9275d285aa3d9e34…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-privacy-policy-superseded-url/provision/CA-P-012815/voice-data-collection-and-ai-model-training/
Accessed: Sept. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ElevenLabs's Voice Data Collection and AI Model Training clause do?

This provision directly implicates biometric privacy statutes in multiple U.S. jurisdictions, including Illinois BIPA, which requires opt-in written consent before collecting biometric identifiers, and may engage GDPR Article 9 if voice data is processed to uniquely identify individuals. The scope of consent required, and whether existing consent mechanisms satisfy applicable statutory standards, warrants legal evaluation.

How does this clause affect you?

Under this clause, voice recordings and voice models submitted to the ElevenLabs platform may be used to train ElevenLabs AI systems. The agreement states that consent will be obtained where required by applicable law, but the specific consent mechanism and its adequacy under biometric privacy statutes may vary by jurisdiction.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.