Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
ElevenLabs states its services are not directed at children under 13 and that it does not knowingly collect personal information from children under 13, with a remediation commitment to delete such data if collected.
This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes ElevenLabs' COPPA compliance posture for U.S. users. The absence of a higher age threshold (such as 16 for GDPR purposes) may be relevant for EU/EEA compliance where member states may set the digital age of consent between 13 and 16.
Removed reference to parental consent in the condition for deletion and changed 'become aware' to 'learn,' weakening the notification standard.
View full change record →Under this clause, ElevenLabs does not knowingly collect personal data from users under 13 and commits to deletion if such collection is identified. EU/EEA users should note that applicable age thresholds for digital consent may be higher under national implementations of GDPR.
How other platforms handle this
When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).
Not be Discriminated Against by us for exercising your privacy rights.
If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
Monitoring
ElevenLabs has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.
"Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.Excerpt from ElevenLabs's Privacy Policy (Superseded URL)
(1) REGULATORY LANDSCAPE: This provision engages COPPA, enforced by the FTC, which applies to online services directed at children under 13 or where operators have actual knowledge of collection from children under 13. GDPR Article 8 sets the digital age of consent at 16 by default, though member states may lower it to 13. The FTC is the primary enforcement authority for COPPA in the United States. (2) GOVERNANCE EXPOSURE: Low for a general adult-directed platform. If ElevenLabs' platform features are accessible to minors above 13 but below 16 in EU member states with a 16-year consent threshold, additional parental consent mechanisms may be required under national law. (3) JURISDICTION FLAGS: United States COPPA applies to users under 13. EU/EEA member state implementations of GDPR Article 8 may set higher age thresholds for digital consent. The UK Children's Code (Age Appropriate Design Code) imposes additional obligations for services likely to be accessed by under-18 users. (4) CONTRACT AND VENDOR IMPLICATIONS: Platform operators and developers building on ElevenLabs' API should ensure their own age verification and consent mechanisms are consistent with applicable law if their platforms may be accessed by minors. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether ElevenLabs' platform is likely to be accessed by minors in EU jurisdictions where the digital age of consent is higher than 13, and whether additional consent mechanisms are required. UK Children's Code applicability should be assessed if ElevenLabs' services may be likely to be accessed by UK users under 18.
Regulatory citations, enforcement risk, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
This provision establishes ElevenLabs' COPPA compliance posture for U.S. users. The absence of a higher age threshold (such as 16 for GDPR purposes) may be relevant for EU/EEA compliance where member states may set the digital age of consent between 13 and 16.
Under this clause, ElevenLabs does not knowingly collect personal data from users under 13 and commits to deletion if such collection is identified. EU/EEA users should note that applicable age thresholds for digital consent may be higher under national implementations of GDPR.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.