“You may request that we delete certain personal information that we have collected about you. The foregoing is subject to our right to maintain your personal information for specific purposes permitted under CPRA.”
This analysis describes what Egnyte's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The deletion right is expressly limited by Egnyte's retained right to maintain personal information under CPRA exceptions, meaning a deletion request may not result in full erasure.
Interpretive note: The excerpt uses 'certain personal information,' preserving that the deletion right does not necessarily extend to all personal information Egnyte holds. Both propositions (the right to request deletion and the carve-out for CPRA-permitted retention) are closely linked, so the carve-out is incorporated into the canonical claim rather than omitted.
The updated policy discloses that Egnyte records both sides of outbound sales calls made to business representatives in the UK and EU (excluding Germany) for training and quality assurance purposes. The company processes these recordings under GDPR Legitimate Interests and retains them for up to 365 days. Business representatives receiving these calls have the right to object to recording on grounds relating to their particular situation, request erasure of recordings, restrict processing while objections are assessed, and access information about the Legitimate Interest Assessment. You can exercise these rights by contacting privacy@egnyte.com or using the link provided in the policy.
View change record →You may request deletion of your personal information, but Egnyte may decline to delete information it is permitted to retain under CPRA.
How other platforms handle this
Right to Request Correction: The right to request correction of any inaccurate Personal Information we maintain about you
The right to request that we delete personal information that we have collected about you.
You have the right to request the deletion or restriction of your Data, as permitted by law.
"You may request that we delete certain personal information that we have collected about you. The foregoing is subject to our right to maintain your personal information for specific purposes permitted under CPRA.Excerpt from Egnyte's Privacy Policy
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The deletion right is expressly limited by Egnyte's retained right to maintain personal information under CPRA exceptions, meaning a deletion request may not result in full erasure.
You may request deletion of your personal information, but Egnyte may decline to delete information it is permitted to retain under CPRA.
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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