eBay uses artificial intelligence and automated decision-making to personalize your experience, detect fraud, and make recommendations, which may have significant effects on what you see and what access you have.
Automated AI systems can affect what listings you see, whether your account is flagged for review, and how pricing or recommendations are made — potentially without any human review of decisions that affect you.
The EU AI Act, GDPR Article 22, and emerging US state AI transparency laws are all engaged by eBay's AI profiling practices. Legal teams should verify that meaningful human review mechanisms exist for consequential automated decisions, and that AI systems processing special category data comply with GDPR Article 9 safeguards.
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eBay collects an extensive range of personal data including financial details, government IDs, biometric data (for sellers), browsing behavior, and location data, and shares this information with advertising partners, payment processors, and other third parties for targeted marketing and fraud detection. Consumers' messages sent through eBay's platform may be filtered and scanned, and their data may be transferred internationally across eBay's global affiliates. You can manage your communication preferences, advertising settings, and submit data rights requests through eBay's Privacy Center at https://www.ebayinc.com/company/privacy-center/privacy-contact/.