EA · EA Privacy and Cookie Policy

EU-U.S. Data Privacy Framework Certification

Low severity
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Why it matters

EU, UK, and Swiss users have additional protections and dispute resolution rights for their data transferred to the US, including access to binding arbitration if other remedies are exhausted.

Consumer impact

EA collects a wide range of personal data including gameplay behaviour, device identifiers, voice and text communications, billing information, and advertising interactions, which it shares with advertising partners for interest-based targeting both within EA services and on third-party websites. Your in-game communications may be monitored, recorded, and reviewed, and device fingerprinting is used for anti-cheat and fraud prevention purposes. You can opt out of targeted advertising and, if you are a California resident, opt out of the sale or sharing of your personal information by visiting EA's privacy settings at privacy.ea.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    If EA has not resolved your DPF-related privacy complaint to your satisfaction, visit the TRUSTe complaint form at feedback-form.truste.com/watchdog/request to file a complaint. The service is free of charge.

Applicable agencies

  • FTC
    The FTC is the designated enforcement authority for EA's compliance with the EU-U.S. Data Privacy Framework and Swiss-U.S. DPF.
    File a complaint →

Provision details

Document information
Document
EA Privacy and Cookie Policy
Entity
EA
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001550
Document ID
CA-D-00306
Evidence Provenance
Source URL
Wayback Machine
SHA-256
6ef6b6ee185c651b01773460745644b56ff636b96bffeda4b0f814ee02ec3cac
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: EA | Document: EA Privacy and Cookie Policy | Record: CA-P-001550
Captured: 2026-03-20 04:18:30 UTC | SHA-256: 6ef6b6ee185c651b…
URL: https://conductatlas.com/platform/ea/ea-privacy-and-cookie-policy/eu-us-data-privacy-framework-certification/
Accessed: April 4, 2026
Classification
Severity
Low
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