EA · EA Privacy and Cookie Policy

Data Retention — Open-Ended Standard

Medium severity
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Why it matters

The absence of specific retention periods means EA may hold your data indefinitely under broadly defined justifications, limiting your practical ability to have data erased.

Consumer impact

EA collects a wide range of personal data including gameplay behaviour, device identifiers, voice and text communications, billing information, and advertising interactions, which it shares with advertising partners for interest-based targeting both within EA services and on third-party websites. Your in-game communications may be monitored, recorded, and reviewed, and device fingerprinting is used for anti-cheat and fraud prevention purposes. You can opt out of targeted advertising and, if you are a California resident, opt out of the sale or sharing of your personal information by visiting EA's privacy settings at privacy.ea.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact EA's Privacy Policy Team at privacy_policy@ea.com to request deletion of your personal data and confirm what data categories are held and for how long.

Applicable agencies

  • FTC
    The FTC has authority over deceptive privacy practices, including inadequate disclosure of data retention practices.
    File a complaint →

Provision details

Document information
Document
EA Privacy and Cookie Policy
Entity
EA
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001548
Document ID
CA-D-00306
Evidence Provenance
Source URL
Wayback Machine
SHA-256
6ef6b6ee185c651b01773460745644b56ff636b96bffeda4b0f814ee02ec3cac
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: EA | Document: EA Privacy and Cookie Policy | Record: CA-P-001548
Captured: 2026-03-20 04:18:30 UTC | SHA-256: 6ef6b6ee185c651b…
URL: https://conductatlas.com/platform/ea/ea-privacy-and-cookie-policy/data-retention-open-ended-standard/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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