This provision discloses that FullStory and a Session Replay service log user activity including clicks, mouse movements, scrolling, typing, browser and device information, IP address, pages visited, and learning activity. Users can disable these services using the Tracking toggle in app Settings; both are disabled by default for Child Users.
This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now discloses that audio collection for product improvement applies to all users across all platforms (iOS, Android, and web), whereas previously the policy stated audio was collected only from iOS users. Android and web users are now subject to audio collection for product improvement purposes. All users can opt out of audio sharing within app Settings.
View change record →The updated policy introduces a new Session Replay service that logs user activity alongside FullStory, capturing clicks, mouse movements, scrolling, typing, device information, navigation, and learning activity. Both services can be disabled using the Tracking toggle in app Settings, and both are automatically disabled for child users. The new Math Tutor feature shares audio with Apple for speech recognition and immediate deletion, but retains and shares text transcripts with AI vendors. For payment processing and fraud prevention, Duolingo may retain IP addresses beyond the standard 30-day period. You can disable both FullStory and Session Replay activity recording by toggling the Tracking setting within the app.
View change record →Under this provision, Duolingo logs detailed session activity including typing, mouse movements, and learning answers through FullStory and a Session Replay service by default for non-child users. Users can disable this recording using the Tracking toggle in app Settings.
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"When you use Duolingo in our app or on our website, some of your activity will be logged by services called FullStory and Session Replay.Excerpt from Duolingo's Privacy Policy
1) REGULATORY LANDSCAPE: Session replay tools that capture keystroke-level typing activity may implicate wiretapping and electronic communications interception statutes, including the California Invasion of Privacy Act and analogous state wiretapping laws, depending on how the …
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This provision discloses that FullStory and a Session Replay service log user activity including clicks, mouse movements, scrolling, typing, browser and device information, IP address, pages visited, and learning activity. Users can disable these services using the Tracking toggle in app Settings; both are disabled by default for Child Users.
Under this provision, Duolingo logs detailed session activity including typing, mouse movements, and learning answers through FullStory and a Session Replay service by default for non-child users. Users can disable this recording using the Tracking toggle in app Settings.
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