Provision record
Duolingo · Duolingo Privacy Policy · View original document ↗

Duolingo Commits to Resolve DPF-Related Complaints

Medium severity Explicit document language Unique · 0 of 352 platforms
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This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium May 27, 2026

The updated policy removes explicit language stating that Android users and website users are not subject to audio collection for product improvement purposes. Previously, the policy authorized audio collection only from iOS users, with an explicit carve-out for Android and web users. The revised language now states that all users may choose not to share audio within app Settings, suggesting audio collection may now occur across all platforms unless the opt-out mechanism is used. The practical operational effect of this change depends on whether Duolingo implements audio collection on Android and web platforms, which the policy change does not explicitly confirm. You can decline audio sharing for product improvement by adjusting the setting within the app.

View change record →
Medium Apr 21, 2026

The updated policy now discloses a new Math Tutor feature that processes audio through Apple for transcription; audio is deleted but text transcripts may be retained and shared with AI vendors. Duolingo also clarified that IP addresses may be retained longer than 30 days for paying subscribers specifically for payment processing and fraud prevention. The policy changed the Video Call feature from 'Duolingo offers' to 'Duolingo may offer', clarifying it is optional. You can disable FullStory and Session Replay activity recording using the Tracking toggle in app Settings.

View change record →

How other platforms handle this

Public.com Medium

These choices do not apply to certain informational communications including important information and documentation relating to your account.

Microsoft Medium

We've distilled our commitment into six core values: Fairness Reliability and safety Privacy and security Transparency Accountability Inclusiveness

OpenAI Medium

We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Duolingo commits to resolve DPF Principles-related complaints about our collection and use of your personal information.

Excerpt from Duolingo's Privacy Policy

Provision details

Document information
Document
Duolingo Privacy Policy
Entity
Duolingo
Date stated by the document
May 26, 2026
As printed in Duolingo’s text (version CA-V-002995), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-002995, captured May 27, 2026
Record ID
CA-P-022600
Document ID
CA-D-000084
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002995)
a2db150d3f64492424b4ebfc2ae932cff447143156401a12de97216813157c2a
Analysis generated
July 9, 2026 09:23 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-002995 (checked Oct. 5, 2026)
Citation Record
Entity: Duolingo
Document: Duolingo Privacy Policy
Record ID: CA-P-022600
Version: CA-V-002995
Captured: 2026-05-27 00:13:09 UTC
SHA-256: a2db150d3f644924…
URL: https://conductatlas.com/platform/duolingo/duolingo-privacy-policy/provision/CA-P-022600/duolingo-commits-to-resolve-dpf-related-complaints/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Duolingo's Duolingo Commits to Resolve DPF-Related Complaints clause do?

The clause states: “Duolingo commits to resolve DPF Principles-related complaints about our collection and use of your personal information.”

Is ConductAtlas affiliated with Duolingo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duolingo.