Provision record
Duolingo · Duolingo Privacy Policy · View original document ↗

Child User Data Collection and COPPA Compliance

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

This provision establishes that Child Users under 13 (or applicable local age of digital consent) are registered without name, email, or phone number, using only a non-identifying username. The policy asserts COPPA compliance by limiting collection to what is necessary for internal service operations and committing to delete inadvertently collected additional data.

This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational framework for COPPA compliance, including the categories of data excluded from collection for Child Users and the parental notification mechanism triggered at first logout. The policy separately states that all users under 16 receive additional protections including non-personalized advertising and disabled third-party behavioral tracking.

Recent Activity

This document changed recently

Medium May 27, 2026

The updated policy removes explicit language stating that Android users and website users are not subject to audio collection for product improvement purposes. Previously, the policy authorized audio collection only from iOS users, with an explicit carve-out for Android and web users. The revised language now states that all users may choose not to share audio within app Settings, suggesting audio collection may now occur across all platforms unless the opt-out mechanism is used. The practical operational effect of this change depends on whether Duolingo implements audio collection on Android and web platforms, which the policy change does not explicitly confirm. You can decline audio sharing for product improvement by adjusting the setting within the app.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this provision, Child Users under 13 are enrolled with minimal data collection and receive non-personalized advertising, disabled third-party behavioral tracking, and restricted social features. Parents receive a notification email at first logout describing Duolingo's privacy practices for Child Users and the mechanisms available to access, change, or delete their child's information.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Parents can request access, modification, or deletion of their child's Duolingo data by emailing privacy@duolingo.com with details of the account and the requested action.

Cross-platform context

See how other platforms handle Child User Data Collection and COPPA Compliance and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Duolingo treats Child Users (meaning users under the age of 13 in the United States or another age of digital consent in their country) differently to ensure their parents are in control and we only collect the bare minimum information we need to make Duolingo work. Child Users are permitted to create a Duolingo account, but instead of using an email address, we ask them to register using a username that is not tied to their real name. We do not collect their name, email address, phone number, or any other personal information. With regards to the Children's Online Privacy Protection Act ('COPPA'), Duolingo collects personal information from children under the age of 13 for the sole purpose of performing internal operations of the Service. If we discover that we have unknowingly collected additional personal information from these children, we will delete it.

Excerpt from Duolingo's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision directly addresses COPPA, which is enforced by the FTC and requires verifiable parental consent before collecting personal information from children under 13.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Duolingo Privacy Policy
Entity
Duolingo
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-016019
Document ID
CA-D-00084
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ffd79e13b1f23d8f50cc63af7c7e06fe3d89fe994f3f6c441c5f01a292a571ad
Analysis generated
July 9, 2026 09:23 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Duolingo
Document: Duolingo Privacy Policy
Record ID: CA-P-016019
Captured: 2026-07-09 09:23:37 UTC
SHA-256: ffd79e13b1f23d8f…
URL: https://conductatlas.com/platform/duolingo/duolingo-privacy-policy/provision/CA-P-016019/child-user-data-collection-and-coppa-compliance/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Duolingo's Child User Data Collection and COPPA Compliance clause do?

This provision establishes the operational framework for COPPA compliance, including the categories of data excluded from collection for Child Users and the parental notification mechanism triggered at first logout. The policy separately states that all users under 16 receive additional protections including non-personalized advertising and disabled third-party behavioral tracking.

How does this clause affect you?

Under this provision, Child Users under 13 are enrolled with minimal data collection and receive non-personalized advertising, disabled third-party behavioral tracking, and restricted social features. Parents receive a notification email at first logout describing Duolingo's privacy practices for Child Users and the mechanisms available to access, change, or delete their child's information.

Is ConductAtlas affiliated with Duolingo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duolingo.