Provision record
Dun & Bradstreet · D&B Terms of Use · View original document ↗

Limitation of Liability Including Direct and Consequential Damages

High severity Medium confidence Explicit document language Common · 286 of 352 platforms
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Document Record

What it is

D&B says it is not responsible for any financial losses, lost data, or business harm you experience as a result of using its site or relying on its information, and your only remedy if something goes wrong is to stop using the site.

This analysis describes what Dun & Bradstreet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause attempts to eliminate virtually all financial liability for D&B, including for direct damages, which is broader than many standard limitation-of-liability clauses that cap but do not eliminate direct damages; applicable law in some jurisdictions may limit the enforceability of this provision.

Interpretive note: The exclusion of direct damages is broader than standard commercial practice and may face enforceability challenges under unconscionability doctrine, FCRA statutory liability provisions, or consumer protection law in specific jurisdictions.

Clause Stability Stable

0
Changes
3
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

If you suffer financial harm, lost business, or data loss as a result of relying on D&B's services or data, these terms assert you have no right to compensation from D&B and your only option is to stop using the site; the practical enforceability of this broad exclusion, particularly for direct damages, may vary by jurisdiction and specific circumstances.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUN & BRADSTREET, ITS, LICENSORS AND BUSINESS PARTNERS AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS (COLLECTIVELY, THE "RELATED PARTIES") WILL NOT BE LIABLE FOR ANY LOSS OR INJURY ARISING OUT OF, IN WHOLE OR IN PART, DUN & BRADSTREET'S CONDUCT IN PROCURING, COMPILING, COLLECTING, INTERPRETING, REPORTING OR DELIVERING SERVICES. DUN & BRADSTREET AND THE RELATED PARTIES WILL NOT BE LIABLE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, LOST REVENUES, LOSS OF BUSINESS OPPORTUNITY, AND THE COST OF PROCURING SUBSTITUTE SERVICE OR LOST OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE DUN & BRADSTREET SITE OR A LINKED SITE. YOUR SOLE REMEDY WITH RESPECT TO ANY PROBLEMS OR DISSATISFACTION WITH THE DUN & BRADSTREET SITE IS TO DISCONTINUE ANY USE OF THE DUN & BRADSTREET SITE.

Excerpt from Dun & Bradstreet's D&B Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The exclusion of direct damages is atypical in commercial contracts and may face enforceability challenges under the Uniform Commercial Code and common law unconscionability doctrine, particularly in B2B contexts where the parties are …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
D&B Terms of Use
Entity
Dun & Bradstreet
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008411
Document ID
CA-D-00721
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
abc8db70fa24c9ad38a827e89bfea22df9377d77e7dec7fde906b2f3fef72549
Analysis generated
May 7, 2026 19:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Dun & Bradstreet
Document: D&B Terms of Use
Record ID: CA-P-008411
Captured: 2026-05-07 19:09:58 UTC
SHA-256: abc8db70fa24c9ad…
URL: https://conductatlas.com/platform/dun-bradstreet/db-terms-of-use/provision/CA-P-008411/limitation-of-liability-including-direct-and-consequential-damages/
Accessed: Aug. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Dun & Bradstreet's Limitation of Liability Including Direct and Consequential Damages clause do?

This clause attempts to eliminate virtually all financial liability for D&B, including for direct damages, which is broader than many standard limitation-of-liability clauses that cap but do not eliminate direct damages; applicable law in some jurisdictions may limit the enforceability of this provision.

How does this clause affect you?

If you suffer financial harm, lost business, or data loss as a result of relying on D&B's services or data, these terms assert you have no right to compensation from D&B and your only option is to stop using the site; the practical enforceability of this broad exclusion, particularly for direct damages, may vary by jurisdiction and specific circumstances.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Dun & Bradstreet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Dun & Bradstreet.