DocuSign · DocuSign Terms and Conditions

Privacy Policy and Data Processing Reference

Medium severity
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Why it matters

Your data rights and protections are detailed in separate documents — if you only read the Terms of Service, you may not understand the full scope of how your personal information is collected, used, and shared.

Consumer impact

DocuSign's terms significantly limit users' ability to sue the company in court by requiring binding arbitration for most disputes, and cap DocuSign's financial liability to the fees paid in the prior 12 months. Users grant DocuSign a broad license to use content they submit to the platform, and the company reserves the right to change terms with notice. You can opt out of the arbitration clause by sending written notice to DocuSign within 30 days of first accepting the terms.

Applicable agencies

  • FTC
    The FTC has authority over privacy practices and the accuracy of disclosures made in privacy policies incorporated into consumer contracts.
    File a complaint →
  • State AG
    California's AG enforces CCPA rights for California residents, including data access, deletion, and opt-out rights that apply to DocuSign's data processing activities.
    File a complaint →

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001050
Document ID
CA-D-00197
Evidence Provenance
Source URL
Wayback Machine
SHA-256
a77856342cc8895c3ed86f97c222c83cdb31b4174791efb1a2b6aa4a83b95368
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: DocuSign | Document: DocuSign Terms and Conditions | Record: CA-P-001050
Captured: 2026-03-20 05:57:12 UTC | SHA-256: a77856342cc8895c…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/privacy-policy-and-data-processing-reference/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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