Disney+ · Disney+ Privacy Policy

Children's Privacy and COPPA Compliance

High severity
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What it is

Disney+ collects date of birth and other personal details at registration, which is relevant to how it handles accounts belonging to children under 13 under COPPA rules.

Consumer impact (what this means for users)

If a child under 13 uses Disney+, their personal information — including viewing history, device identifiers, and location data — may only be lawfully collected with verifiable parental consent under COPPA, and parents have the right to review and delete that data.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Parents can submit a request to review or delete their child's personal information by visiting Disney's privacy portal at https://privacychoices.thewaltdisneycompany.com/ and selecting the appropriate data deletion or access request option.

Cross-platform context

See how other platforms handle Children's Privacy and COPPA Compliance and similar clauses.

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Why it matters (compliance & risk perspective)

Disney's services are attractive to children, and the collection of birth date, viewing history, and device data for minors carries strict legal obligations under COPPA, including verifiable parental consent requirements before collecting personal information from children under 13.

View original clause language
Registration information you provide when you create an account, enter a promotion, or link your profile on a third-party site or platform with your registration account, such as your first name and surname, country of residence, gender, date of birth, email address, username, and password

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: COPPA, 16 CFR Part 312, requires verifiable parental consent before collecting personal information from children under 13, enforced by the FTC. The Children's Online Privacy Protection Act also requires operators to provide parents with notice of data practices and the ability to review and delete children's data. Disney's collection of birth date at registration is the primary mechanism for age-gating, but the adequacy of that mechanism is subject to FTC scrutiny. GDPR Art. 8 sets the age of digital consent at 16 (with member state opt-down to 13) for EU users. (2)

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Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA (16 CFR Part 312) and has authority to investigate and penalize Disney for any failure to obtain verifiable parental consent before collecting personal information from children under 13.
    File a complaint →

Provision details

Document information
Document
Disney+ Privacy Policy
Entity
Disney+
Document last updated
April 29, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003353
Document ID
CA-D-00082
Evidence Provenance
Source URL
Wayback Machine
SHA-256
4f1f2a11a74a794c334528c41797e6e7f43e12c1fd0ba95f008d7b0189989ec1
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Disney+ | Document: Disney+ Privacy Policy | Record: CA-P-003353
Captured: 2026-04-27 12:06:39 UTC | SHA-256: 4f1f2a11a74a794c…
URL: https://conductatlas.com/platform/disney/disney-privacy-policy/childrens-privacy-and-coppa-compliance/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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