Even if Craigslist causes you serious harm — financial loss, data exposure, or other damage — the maximum they will ever pay you is $100 or whatever you paid them in the past year, whichever is higher.
No matter how much financial or personal harm you suffer as a result of using Craigslist, your maximum recovery against the company is capped at $100 — making it effectively impossible to recover meaningful damages through litigation.
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Compare across platforms →This $100 cap means that even significant harms caused by Craigslist's platform — including data breaches or service failures — result in essentially no meaningful financial compensation for affected users.
(1) REGULATORY FRAMEWORK: Limitation of liability clauses are subject to unconscionability review under California Civil Code § 1670.5 and are unenforceable to the extent they conflict with statutory rights. CCPA § 1798.150 provides California consumers with a statutory right to damages of $100–$750 per consumer per incident for certain data breaches, which may supersede this contractual cap. EU consumer protection law (Directive 93/13/EEC on unfair contract terms) generally prohibits limitation of liability for personal injury and may limit enforcement of this clause for EU users. (2)
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