Registered users under 18 can ask Craigslist to remove content they posted publicly, but the company warns that this may not eliminate copies of that content elsewhere online.
This analysis describes what Craigslist's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision gives minors a mechanism to retract publicly posted content, which is required under California law, but the caveat that removal is not comprehensive means third-party copies or cached versions may persist.
Interpretive note: The scope of this provision relative to COPPA obligations for users under 13 is not addressed in the policy, and the interaction between this California-law mechanism and obligations under other jurisdictions' minor protection frameworks is not clarified.
Minors who have posted content on Craigslist can request its removal by emailing eraser@craigslist.org, but they should be aware that content may have already been copied, indexed, or shared beyond Craigslist's control.
How other platforms handle this
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your personal information, the right to data portability, and the right to object to or withdraw consent for certain processi...
For individuals in the United States, please also refer to our Notice For Individuals Residing In Certain US States below and the Consumer Health Data Policy.
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or port your data. EU and UK users may also have the right to object to or restrict certain processing. California residents may have the right to know, delete, corre...
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"If you are a registered CL user under the age of 18, you may request (via eraser@craigslist.org) and obtain removal of content or information publicly posted on CL. Please note that removal does not ensure complete or comprehensive removal of said content or information from the Internet.— Excerpt from Craigslist's Craigslist Privacy Policy
(1) REGULATORY LANDSCAPE: This provision appears to implement California Business and Professions Code Section 22581, which requires operators of websites directed at minors or with actual knowledge of minor users to permit removal of minor-posted content. COPPA (Children's Online Privacy Protection Act), enforced by the FTC, governs collection of personal information from children under 13 and may be separately engaged depending on whether Craigslist has actual knowledge of users in that age range; the policy does not address COPPA compliance or age verification. (2) GOVERNANCE EXPOSURE: Medium. The policy does not specify an age verification mechanism at registration, which creates ambiguity about how Craigslist identifies registered users under 18 for the purposes of this provision. If minors under 13 use the platform, COPPA obligations may apply independently of this provision. (3) JURISDICTION FLAGS: The eraser right is grounded in California law and may not extend to minor users in other jurisdictions as a matter of policy, though analogous rights may exist under GDPR for EU minors or under other state laws. (4) CONTRACT AND VENDOR IMPLICATIONS: Platforms that link to or aggregate Craigslist content should be aware that minor-posted content is subject to removal requests, which may affect content curation or archiving practices. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the eraser@craigslist.org mechanism includes adequate identity and age verification, appropriate response timeframes, and downstream notification to third parties (such as search engines) consistent with California law requirements. The absence of a COPPA statement in the policy may warrant further inquiry.
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This provision gives minors a mechanism to retract publicly posted content, which is required under California law, but the caveat that removal is not comprehensive means third-party copies or cached versions may persist.
Minors who have posted content on Craigslist can request its removal by emailing eraser@craigslist.org, but they should be aware that content may have already been copied, indexed, or shared beyond Craigslist's control.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Craigslist.