Comcast · Comcast Terms of Service · View original document ↗

Unilateral Pricing and Terms Modification

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Document Record

What it is

The agreement authorizes Comcast to change service features, pricing, and rates at any time, with or without advance notice, subject to applicable law. Continued use of services for more than 30 days after a change constitutes subscriber acceptance of that change.

This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a unilateral modification mechanism under which pricing and service terms may change at any time, with continued service use functioning as the operative consent mechanism, and cancellation as the alternative available to subscribers who object to a material negative change.

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

The agreement establishes that Comcast may modify rates and service features at any time, and that continuing to receive services for more than 30 days after any notified or implemented change constitutes binding acceptance of those modified terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 30 days
    If a material change negatively affects your services, visit xfinity.com/cancel within 30 days of the change to initiate cancellation and avoid being deemed to have accepted the new terms.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
We reserve the right to change the Services, rates, and charges at any time, with or without notice to you, to the extent permitted by applicable law. For example, we may delete or change content, programming, functionality, features, rate limitations, available speeds, or Xfinity Equipment. If we provide notice of such a change, it will be in accordance with Section 4(b), below. If any such change is material and negatively affects your Services, you have the right to cancel your Services; but you accept any such change if you continue to use or receive the Services for more than thirty (30) days after the change.

Excerpt from Comcast's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Unilateral modification clauses in consumer telecommunications agreements engage FCC consumer protection rules and state public utility commission regulations that may impose notice requirements before rate changes take effect. The FTC Act's prohibition on unfair or deceptive practices may also apply if modification procedures are found to be inadequately disclosed. Several state consumer protection statutes require affirmative consent rather than acceptance-by-inaction for material contract modifications. GOVERNANCE EXPOSURE: Medium. Unilateral modification clauses are common in consumer telecommunications agreements, but the breadth of this provision, which permits changes 'with or without notice,' may face scrutiny under state consumer protection frameworks that require advance notice of material pricing changes. The 30-day acceptance window is a standard industry mechanism. JURISDICTION FLAGS: California and New York present heightened exposure due to state consumer protection statutes and public utility commission regulations that may impose notice obligations before pricing changes are enforceable. FCC regulations applicable to cable operators include specific subscriber notification requirements for rate changes. CONTRACT AND VENDOR IMPLICATIONS: Subscribers under minimum term agreements should note that the pricing modification authority interacts with the minimum term pricing guarantee; legal teams should assess whether minimum term contract language limits the unilateral modification authority during the contracted period. COMPLIANCE CONSIDERATIONS: Compliance teams should audit the notice delivery methods specified in Section 4(b) to confirm they satisfy applicable FCC and state regulatory requirements for subscriber notification of rate changes, particularly for television service rate changes which may be subject to FCC rate regulation in some franchise areas.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices in consumer contracts, including acceptance-by-inaction mechanisms for material contract modifications
    File a complaint →
  • State AG
    State attorneys general may evaluate whether unilateral modification clauses with inaction-as-acceptance mechanisms satisfy state consumer protection requirements
    File a complaint →

Provision details

Document information
Document
Comcast Terms of Service
Entity
Comcast
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015565
Document ID
CA-D-00343
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
781b258e549901f3c1acb54676030b03283dccf0c08e108984c04989c184a689
Analysis generated
July 9, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Comcast
Document: Comcast Terms of Service
Record ID: CA-P-015565
Captured: 2026-07-09 08:17:30 UTC
SHA-256: 781b258e549901f3…
URL: https://conductatlas.com/platform/comcast/comcast-terms-of-service/provision/CA-P-015565/unilateral-pricing-and-terms-modification/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Comcast's Unilateral Pricing and Terms Modification clause do?

This provision establishes a unilateral modification mechanism under which pricing and service terms may change at any time, with continued service use functioning as the operative consent mechanism, and cancellation as the alternative available to subscribers who object to a material negative change.

How does this clause affect you?

The agreement establishes that Comcast may modify rates and service features at any time, and that continuing to receive services for more than 30 days after any notified or implemented change constitutes binding acceptance of those modified terms.

Is ConductAtlas affiliated with Comcast?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.