The agreement includes a separate waiver of jury trial rights and a waiver of class, collective, and representative action rights, with the class action waiver applying to the extent permitted by applicable state law.
This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes dual procedural limitations: a jury trial waiver and a class action waiver that operate separately from the arbitration provision and apply to the extent permitted under each subscriber's state law.
Interpretive note: Enforceability of the class action waiver varies by state and by the nature of the underlying claim; the agreement itself acknowledges this variability with the qualifier 'to the extent allowable in your state.'
The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.
View change record →Under these terms, subscribers waive the right to participate in class, collective, or representative actions against Comcast, and separately waive jury trial rights, subject to state law limitations on enforceability.
Cross-platform context
See how other platforms handle Class Action and Jury Trial Waiver and similar clauses.
Compare across platforms →"THIS AGREEMENT FURTHER AND SEPARATELY CONTAINS A WAIVER OF JURY TRIAL IN SECTION 14, AND A WAIVER OF CLASS, COLLECTIVE, AND REPRESENTATIVE ACTIONS IN SECTION 15 TO THE EXTENT ALLOWABLE IN YOUR STATE.Excerpt from Comcast's Terms of Service
REGULATORY LANDSCAPE: The class action waiver engages the Federal Arbitration Act and state consumer protection statutes.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision establishes dual procedural limitations: a jury trial waiver and a class action waiver that operate separately from the arbitration provision and apply to the extent permitted under each subscriber's state law.
Under these terms, subscribers waive the right to participate in class, collective, or representative actions against Comcast, and separately waive jury trial rights, subject to state law limitations on enforceability.
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