Cohere · Cohere SaaS Agreement · View original document ↗

Customer must keep Customer Credentials secure

Medium severity Explicitdocumentlanguage Common · 266 of 352 platforms
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This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Perplexity AI Medium

Customer shall promptly notify Perplexity if Customer becomes aware of any unauthorized access to, or use of, an Authorized User's account.

Dropbox Medium

Safeguard your password to the Services, and keep your account information current. Don't share your account credentials or give others access to your account.

Sony PlayStation Medium

All users should safeguard their Account sign-in ID, password, passkey, or other authenticating information and take steps to prevent access to your Account by other persons on any shared devices.

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer is responsible for ensuring any login credentials to a Customer User Account...are: (i) kept secure, (ii) only provided to and used by Permitted Users, and (iii) not shared between more than one unique Permitted User.

— Excerpt from Cohere's Cohere SaaS Agreement

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Cohere SaaS Agreement
Entity
Cohere
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 12, 2026
Record ID
CA-P-070032
Document ID
CA-D-00768
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
cf319db4fb54c8ae019dfe7b3515b554f5c486a7dd84bfbb5ce64abed79b18c3
Analysis generated
May 11, 2026 11:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere SaaS Agreement
Record ID: CA-P-070032
Captured: 2026-05-11 11:52:52 UTC
SHA-256: cf319db4fb54c8ae…
URL: https://conductatlas.com/platform/cohere/cohere-saas-agreement/provision/CA-P-070032/customer-must-keep-customer-credentials-secure/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Cohere's Customer must keep Customer Credentials secure clause do?

The clause states: “Customer is responsible for ensuring any login credentials to a Customer User Account...are: (i) kept secure, (ii) only provided to and used by Permitted Users, and (iii) not shared between more than one unique Permitted User.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 266 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.