The agreement requires that nearly all disputes between users and ClickUp be resolved through individual binding arbitration under AAA consumer rules, waiving the right to jury trial and prohibiting participation in class action or class-wide arbitration proceedings. Intellectual property disputes are excluded from mandatory arbitration.
This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires users to resolve covered disputes through individual arbitration proceedings rather than court litigation, and prohibits consolidated or class-wide claims. The arbitration clause also states that the arbitrator will not have authority to award damages that conflict with the terms, which constrains the remedies available in arbitration.
Interpretive note: Enforceability of the class action waiver and arbitrator authority limitation may vary by jurisdiction and is subject to judicial review in California and other states.
Under this clause, users agree to resolve most disputes with ClickUp individually through AAA arbitration and waive participation in class actions or class-wide proceedings. The agreement permits a 30-day opt-out window from this arbitration requirement by written notice to ClickUp's designated address.
Cross-platform context
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Compare across platforms →"Except if you opt-out or for disputes relating to your or our intellectual property (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents ("Excluded Disputes"), you agree that all disputes between you and us (whether or not such dispute involves a third party) with regard to your relationship with us, including without limitation disputes related to these Terms, your use of the Service, and/or rights of privacy and/or publicity, will be resolved by binding, individual arbitration under the American Arbitration Association's rules for arbitration of consumer-related disputes and you and we hereby expressly waive trial by jury. You may bring claims only on your own behalf. Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this agreement.Excerpt from ClickUp's Terms of Use
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This provision requires users to resolve covered disputes through individual arbitration proceedings rather than court litigation, and prohibits consolidated or class-wide claims. The arbitration clause also states that the arbitrator will not have authority to award damages that conflict with the terms, which constrains the remedies available in arbitration.
Under this clause, users agree to resolve most disputes with ClickUp individually through AAA arbitration and waive participation in class actions or class-wide proceedings. The agreement permits a 30-day opt-out window from this arbitration requirement by written notice to ClickUp's designated address.
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