Cash App · Cash App Terms of Service

Data and Service Usage and Ownership

Medium severity
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Why it matters

As a financial platform, Cash App has access to highly sensitive personal and financial data including transaction history, linked bank accounts, government-issued ID information, Social Security numbers, and device data — understanding how this data is used and shared is critical to assessing privacy risk.

Consumer impact

Cash App's Terms bind users to mandatory individual arbitration and a class action waiver, effectively removing the right to take Cash App to court for any financial dispute, including unauthorized transactions, account closures, or fee disputes. The agreement also limits Cash App's maximum liability to just $200 or fees paid in the prior 12 months — whichever is greater — even in cases involving significant financial loss. You can opt out of arbitration within 30 days of first agreeing to these Terms by mailing a written opt-out notice to Block, Inc., 1955 Broadway, Suite 600, Oakland, CA 94612.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Review Cash App's Privacy Notice at cash.app/legal/us/en-us/privacy to understand your data rights. California residents can submit data access or deletion requests through the app or at cash.app/legal/us/en-us/privacy.

Applicable agencies

  • FTC
    The FTC enforces the Safeguards Rule and Section 5 of the FTC Act against unfair or deceptive data practices by financial technology companies.
    File a complaint →
  • CFPB
    The CFPB enforces GLBA privacy provisions and Regulation P for financial institutions, and oversees Cash App's data practices as a prepaid account and payment service provider.
    File a complaint →

Provision details

Document information
Document
Cash App Terms of Service
Entity
Cash App
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-000620
Document ID
CA-D-00077
Evidence Provenance
Source URL
Wayback Machine
SHA-256
95e483cb5ac791a08ed43a695319b6b9f77ad69bc3b86a864176161fa4e0ba11
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Cash App | Document: Cash App Terms of Service | Record: CA-P-000620
Captured: 2026-04-01 14:43:33 UTC | SHA-256: 95e483cb5ac791a0…
URL: https://conductatlas.com/platform/cash-app/cash-app-terms-of-service/data-and-service-usage-and-ownership/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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