Provision record
Calm · Calm Privacy Policy · View original document ↗

Data Retention Policy

Low severity Common · 274 of 352 platforms
Stay ahead of the changes
Track Calm and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

Calm keeps your personal data only for as long as needed for the purposes it was collected, unless the law requires it to be kept longer.

This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision creates an operational framework where data retention is bounded by purpose-limitation principles, with an exception carved for legally mandated storage. This establishes both a default retention limit and a mechanism for extended retention when law requires it.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 1630 other provisions on other platforms.

Consumer impact (what this means for users)

Calm does not specify exact retention periods for different categories of data, meaning your personal data including wellness and behavioural information could be retained for an indeterminate period. You can request deletion of your data at any time via support@calm.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email support@calm.com to request deletion of your personal data. Note that Calm may retain certain information where required or permitted by law.

How other platforms handle this

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

Palantir Medium

We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.

Mistral AI Medium

Mistral AI shall retain the Customer Exportable Data and Assets for a period of thirty (30) days from the earlier between (a) the expiration of the Transitional Period or (b) Customer's notification under Section 2.2.2 (b) of these Additional Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time.

Excerpt from Calm's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

The retention policy uses general 'no longer than necessary' language without category-specific retention schedules, which may be insufficient under GDPR Article 5(1)(e) storage limitation principle and CPRA regulations requiring disclosure of retention periods.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
HIPAA
United States Federal
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Calm Privacy Policy
Entity
Calm
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001158
Document ID
CA-D-00218
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b57131f2e2dafc52f352427e7378a39e4b2c2e0959965b84e960a4bdab4f8318
Analysis generated
March 20, 2026 07:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Calm
Document: Calm Privacy Policy
Record ID: CA-P-001158
Captured: 2026-03-20 07:02:10 UTC
SHA-256: b57131f2e2dafc52…
URL: https://conductatlas.com/platform/calm/calm-privacy-policy/provision/CA-P-001158/data-retention-policy/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Calm's Data Retention Policy clause do?

The provision creates an operational framework where data retention is bounded by purpose-limitation principles, with an exception carved for legally mandated storage. This establishes both a default retention limit and a mechanism for extended retention when law requires it.

How does this clause affect you?

Calm does not specify exact retention periods for different categories of data, meaning your personal data including wellness and behavioural information could be retained for an indeterminate period. You can request deletion of your data at any time via support@calm.com.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 274 platforms. See the full comparison.

Is ConductAtlas affiliated with Calm?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.