Bumble · Bumble Terms and Conditions · View original document ↗

California Subscriber Refund Rights

Medium severity Unique · 0 of 325 platforms
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This analysis describes what Bumble's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause implements statutory obligations under California law regarding subscription cancellals and refunds. The provision allocates refund administration responsibility according to the payment processor, which affects how refund requests are routed and processed.

Recent Activity

This document changed recently

Medium May 19, 2026

The updated terms state that Bumble's license to use your uploaded content is now limited to distribution to other app users when they are using the app, rather than the previously stated right to make content available to the general public. This represents a narrowing of the company's stated rights over user content. Additionally, the terms now explicitly disclose five scenarios in which Bumble may request account verification: to prevent fake accounts and fraud, to confirm age compliance in certain jurisdictions, to detect unusual account access, to prevent payment fraud, and to enforce community guidelines. The terms also clarify that uninstalling the app does not delete your account, and you must manually follow account deletion steps to permanently remove it.

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Consumer impact (what this means for users)

California subscribers are authorized to request refunds up to midnight of the third business day following subscription initiation. Refund requests must be directed to the applicable payment processor or Bumble customer support depending on the subscription method used.

How other platforms handle this

Anthropic Medium

We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the related conversation as part of your Feedback. You ha...

23andMe Medium

If the second attempt to process the sample is unsuccessful, (up to 0.65% of all samples fail the second attempt at testing according to 23andMe data obtained in 2019 for all genotype testing),* 23andMe will not send additional sample collection kits and the user will be entitled solely and exclusiv...

Google Pay Medium

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▸ View Original Clause Language DOCUMENT RECORD
"
And a notice to California subscribers: You may cancel your subscription and request a refund at any time prior to midnight of the third business day following the date you subscribed. If you subscribed using your Apple ID, refunds are handled by Apple, not Bumble. If you wish to request a refund, please visit Apple Support. If you subscribed using your Google Play Store account or through Bumble, please contact customer support.

— Excerpt from Bumble's Bumble Terms and Conditions

Provision details

Document information
Document
Bumble Terms and Conditions
Entity
Bumble
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-004757
Document ID
CA-D-00225
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
572a0a26a4cbc3852bec969bcbf99d9044c212a8e705a6132ca649135c97dc66
Analysis generated
May 7, 2026 08:25 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Bumble
Document: Bumble Terms and Conditions
Record ID: CA-P-004757
Captured: 2026-05-07 08:25:16 UTC
SHA-256: 572a0a26a4cbc385…
URL: https://conductatlas.com/platform/bumble/bumble-terms-and-conditions/california-subscriber-refund-rights/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Bumble's California Subscriber Refund Rights clause do?

This clause implements statutory obligations under California law regarding subscription cancellals and refunds. The provision allocates refund administration responsibility according to the payment processor, which affects how refund requests are routed and processed.

How does this clause affect you?

California subscribers are authorized to request refunds up to midnight of the third business day following subscription initiation. Refund requests must be directed to the applicable payment processor or Bumble customer support depending on the subscription method used.

Is ConductAtlas affiliated with Bumble?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Bumble.