Provision record
Booking.com · Booking.com Terms and Conditions · View original document ↗

Service Provider communication does not create legal grounds

Low severity Explicitdocumentlanguage Common · 291 of 352 platforms
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This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 19, 2026
First Seen
Jul 19, 2026
Last Seen
This clause type exists across 4461 other provisions on other platforms.

How other platforms handle this

ActiveCampaign Medium

You understand and agree that our Services are "interactive computer services" as that term is used in 47 U.S.C. § 230 and that ActiveCampaign is entitled to all rights and privileges attendant thereto.

Netflix Medium

NETFLIX DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE NETFLIX SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

Datadog Medium

THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS...

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▸ View Original Clause Language DOCUMENT RECORD
"
In itself, the fact that you contact them or they contact you doesn't mean you have any grounds for legal action.

Excerpt from Booking.com's Terms and Conditions

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Booking.com Terms and Conditions
Entity
Booking.com
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
July 9, 2026
Record ID
CA-P-076612
Document ID
CA-D-00237
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7d5660a32caa6b2f753e92d878682f527057cfec166e387b5d612b2b1307f7fa
Analysis generated
May 12, 2026 13:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Booking.com
Document: Booking.com Terms and Conditions
Record ID: CA-P-076612
Captured: 2026-05-12 13:06:56 UTC
SHA-256: 7d5660a32caa6b2f…
URL: https://conductatlas.com/platform/bookingcom/bookingcom-terms-and-conditions/provision/CA-P-076612/service-provider-communication-does-not-create-legal-grounds/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Booking.com's Service Provider communication does not create legal grounds clause do?

The clause states: “In itself, the fact that you contact them or they contact you doesn't mean you have any grounds for legal action.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.

Is ConductAtlas affiliated with Booking.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Booking.com.