Provision record
Bank of America · Bank of America Deposit Agreement · View original document ↗

Mandatory Arbitration and Class Action Waiver (Personal Accounts)

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Document Record

What it is

Generated by a model from the captured document; not read by a person

The agreement requires that disputes on personal accounts be resolved through individual arbitration rather than court proceedings and includes a waiver of the right to participate in class action litigation. A 30-day opt-out window is referenced in the Resolving Claims section.

ⓘ

This analysis describes what Bank of America's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This provision requires personal account disputes to proceed through individual arbitration rather than litigation or class proceedings. The Resolving Claims section governs the specific procedures, timelines, and opt-out mechanism applicable to this clause.

⚠

Interpretive note: The specific procedures, scope, and opt-out mechanism for the arbitration clause are located in the Resolving Claims section of the agreement, which was truncated in the provided document text; full terms may impose additional conditions or limitations.

Recent Activity

This document changed recently

Medium Jul 12, 2026

The updated Deposit Agreement now explicitly discloses at the outset that the agreement contains an arbitration clause, class action waiver, and other important information regarding legal rights and remedies in disputes. The agreement's substantive terms remain the same, but the reorganized structure places dispute resolution provisions and their consequences in more prominent positions within the document. Account holders are bound by these terms upon accepting the agreement during account opening, completing account documents, activating a card, or using or maintaining the account open.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

This provision establishes that personal account holders must resolve covered disputes through individual arbitration proceedings. The agreement references a 30-day opt-out window from the arbitration clause, described in the Resolving Claims section, which account holders must act on within the specified timeframe to preserve the option of court-based dispute resolution.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Review the Resolving Claims section of the Deposit Agreement for the specific opt-out procedure and required information. Submit your opt-out in writing to Bank of America within 30 days of account opening at the address listed in the agreement.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE, CLASS ACTION WAIVER, AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS IN THE EVENT OF A DISPUTE INVOLVING YOU AND BANK OF AMERICA. PLEASE READ THIS DOCUMENT CAREFULLY.

Excerpt from Bank of America's Deposit Agreement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Applicable agencies

  • CFPB
    The CFPB holds supervisory and enforcement authority over pre-dispute arbitration clauses in consumer financial product agreements under the Dodd-Frank Act
    File a complaint →

Provision details

Document information
Document
Bank of America Deposit Agreement
Entity
Bank of America
Date stated by the document
May 15, 2026
As printed in Bank of America’s text (version CA-V-004818), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-004818, captured July 12, 2026
Record ID
CA-P-077590
Document ID
CA-D-000053
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004818; extractor version not recorded, may not reproduce today)
d9ccb24ee65fd256518c16c3501d13a0138d2123ac7ea1e11332b7718bd9614b
Analysis generated
September 23, 2026 01:55 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004818, captured July 12, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Bank of America
Document: Bank of America Deposit Agreement
Record ID: CA-P-077590
Version: CA-V-004818
Captured: 2026-07-12 23:40:21 UTC
SHA-256: d9ccb24ee65fd256…
URL: https://conductatlas.com/platform/bank-of-america/bank-of-america-deposit-agreement/provision/CA-P-077590/mandatory-arbitration-and-class-action-waiver-personal-accounts/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Bank of America's Mandatory Arbitration and Class Action Waiver (Personal Accounts) clause do?

This provision requires personal account disputes to proceed through individual arbitration rather than litigation or class proceedings. The Resolving Claims section governs the specific procedures, timelines, and opt-out mechanism applicable to this clause.

How does this clause affect you?

This provision establishes that personal account holders must resolve covered disputes through individual arbitration proceedings. The agreement references a 30-day opt-out window from the arbitration clause, described in the Resolving Claims section, which account holders must act on within the specified timeframe to preserve the option of court-based dispute resolution.

Is ConductAtlas affiliated with Bank of America?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Bank of America.