This analysis describes what Bank of America's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes Bank of America's unilateral authority to restrict or discontinue Online Banking service access without notice requirements, while preserving customer termination rights upon request. This structure allocates service continuity decisions to the bank rather than requiring mutual agreement or advance notification procedures.
The updated Deposit Agreement now explicitly discloses that disputes are subject to mandatory arbitration and class action waiver provisions, as stated prominently at the document's opening. The agreement establishes separate dispute resolution procedures for personal and business accounts and introduces new operational provisions governing account closure, jurisdiction and venue, cutoff times for legal orders, and responses to conflicting demands. The terms require that by using or maintaining your account after a change is effective, you agree to be bound by the updated provisions. You can review the complete updated agreement on bankofamerica.com or contact Bank of America directly if you wish to understand how the specific dispute resolution procedures apply to your account.
View change record →Customers operate under terms that permit the bank to suspend or terminate Online Banking access without prior notice and without stated cause requirements. Customers retain the ability to terminate their own Online Banking access by initiating contact with the bank.
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Use another user's account or share your account with another person;
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"We may, at our sole discretion, terminate or suspend your Online Banking access at any time without notice. We may also terminate or change the Online Banking services at any time. You may terminate your Online Banking access at any time by contacting us.Excerpt from Bank of America's Deposit Agreement
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The clause establishes Bank of America's unilateral authority to restrict or discontinue Online Banking service access without notice requirements, while preserving customer termination rights upon request. This structure allocates service continuity decisions to the bank rather than requiring mutual agreement or advance notification procedures.
Customers operate under terms that permit the bank to suspend or terminate Online Banking access without prior notice and without stated cause requirements. Customers retain the ability to terminate their own Online Banking access by initiating contact with the bank.
ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.
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