AWS may immediately suspend customer or end user access to any or all services upon notice if AWS reasonably determines that use poses a security risk, could impact other customers, could create liability, could be fraudulent, constitutes material breach, involves payment default, or is associated with insolvency or bankruptcy proceedings. Customers remain responsible for fees incurred during the suspension period.
This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision authorizes AWS to suspend service access immediately upon notice based on AWS's reasonable determination across a broad set of triggering conditions, including conditions related to potential liability exposure and fraud suspicion. For businesses operating critical infrastructure on AWS, suspension may have immediate operational consequences that cannot be challenged in advance.
Under Section 4, AWS may suspend access to any portion or all services immediately upon notice based on its reasonable determination of triggering conditions, and customers remain responsible for fees billed during the suspension period and are not entitled to SLA service credits while suspended. Sustained suspension for remediable causes that remain uncured for 30 days may result in agreement termination under Section 5.2(b)(ii).
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Compare across platforms →"We may suspend your or any End User's right to access or use any portion or all of the Services immediately upon notice to you if we reasonably determine: (a) your or an End User's use of the Services (i) poses a security risk to the Services or any third party, (ii) could adversely impact our systems, the Services or the systems or Content of any other AWS customer, (iii) could subject us, our affiliates, or any third party to liability, or (iv) could be fraudulent; (b) you are, or any End User is, in material breach of this Agreement; (c) you are in breach of your payment obligations under Section 3; or (d) you have ceased to operate in the ordinary course, made an assignment for the benefit of creditors or similar disposition of your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding.Excerpt from AWS's Customer Agreement
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This provision authorizes AWS to suspend service access immediately upon notice based on AWS's reasonable determination across a broad set of triggering conditions, including conditions related to potential liability exposure and fraud suspicion. For businesses operating critical infrastructure on AWS, suspension may have immediate operational consequences that cannot be challenged in advance.
Under Section 4, AWS may suspend access to any portion or all services immediately upon notice based on its reasonable determination of triggering conditions, and customers remain responsible for fees billed during the suspension period and are not entitled to SLA service credits while suspended. Sustained suspension for remediable causes that remain uncured for 30 days may result in agreement …
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