AWS Bedrock · AWS Service Terms · View original document ↗

Reserved Instances noncancellable and nonrefundable

High severity High confidence Explicitdocumentlanguage Common · 232 of 352 platforms
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Recent governance activity AWS Bedrock recorded 7 documented changes in the last 30 days.
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This analysis describes what AWS Bedrock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers who purchase these reserved pricing instruments are financially committed for the entire term regardless of whether they continue using the Services or terminate the Agreement, with no avenue for refund.

Recent Activity

This document changed recently

Medium Jun 30, 2026

The updated terms establish a formal framework for AWS Bedrock's free exploration services, clarifying the operational boundaries and responsibilities. AWS reserves the right to discontinue these services at any time without prior notice, meaning customers cannot rely on their continuation for production planning. Customers are solely responsible for testing, deploying, and maintaining any code, documents, or AI solutions AWS provides, including determining whether those solutions comply with applicable law. AWS retains the right to develop competing products based on content it creates during these engagements, though this does not override existing non-disclosure agreements. Customers are prohibited from requiring AWS personnel to sign additional terms as a condition of receiving free services, and any such documentation signed by AWS personnel is void.

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Medium Jun 16, 2026

The updated terms establish new data-sharing mechanisms for users of Anthropic models on Amazon Bedrock. Specifically, AWS now explicitly authorizes notification to Anthropic of metadata present in requests sent to certain Anthropic products (e.g., Claude Code, computer use features), enabling Anthropic to conduct product-level usage attribution. Additionally, the terms introduce AWS WAF AI traffic monetization, which permits AWS to facilitate payment transactions between content publishers and buyers by sharing pricing, payment, and configuration information with payment providers and facilitators; the updated terms clarify that AWS does not provide regulated financial services and is not a party to fund flows, and that users' interactions with payment providers are governed by separate terms between the user and those parties. Users employing these features should review what metadata may be embedded in their requests and understand their own obligations to payment providers.

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Medium Jun 10, 2026

The updated terms now require users of certain Anthropic models to provide explicit consent for AWS to transfer their content and associated metadata to Anthropic for abuse detection and processing. Previously, abuse detection was described as an AWS-only internal function. The revised terms clarify that Bedrock stores service inputs and outputs for up to 30 days on identified models solely for abuse detection purposes. Users of Anthropic models can provide this consent through the opt-in mechanism described in the applicable service documentation, as stated in section 50.12.2.2 of the updated terms.

View change record →

Consumer impact (what this means for users)

Once you purchase a Savings Plan, EC2 Reserved Instance, or EC2 Dedicated Host Reservation, you will be charged for the full term you selected and no amounts paid will be refunded, even if you terminate the Agreement.

How other platforms handle this

Upwork Medium

Upwork will charge Clients a Direct Contracts Fee of $49 for each active Service Contract that is designated as a Client Initiated Direct Contracts.

Minecraft Medium

Realms is a subscription service and the cost is as detailed on the applicable purchase pages and / or platform at the time of purchase

Whatnot Medium

You represent and warrant that you have the legal right to use all Payment Method(s) represented by any such Payment Information.

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▸ View Original Clause Language DOCUMENT RECORD
"
Savings Plans, EC2 Reserved Instances and EC2 Dedicated Host Reservations are noncancellable...you will be charged for the duration of the term you selected, even if you terminate the Agreement. All amounts paid...are nonrefundable...

— Excerpt from AWS Bedrock's AWS Service Terms

Provision details

Document information
Document
AWS Service Terms
Entity
AWS Bedrock
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-052386
Document ID
CA-D-00648
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
83d284e932cce0fb70f9c098a11039b78dc496bb03b15955d175ddd7d90142ee
Analysis generated
July 9, 2026 09:33 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS Bedrock
Document: AWS Service Terms
Record ID: CA-P-052386
Captured: 2026-07-09 09:33:58 UTC
SHA-256: 83d284e932cce0fb…
URL: https://conductatlas.com/platform/aws-bedrock/aws-service-terms/provision/CA-P-052386/reserved-instances-noncancellable-and-nonrefundable/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does AWS Bedrock's Reserved Instances noncancellable and nonrefundable clause do?

Customers who purchase these reserved pricing instruments are financially committed for the entire term regardless of whether they continue using the Services or terminate the Agreement, with no avenue for refund.

How does this clause affect you?

Once you purchase a Savings Plan, EC2 Reserved Instance, or EC2 Dedicated Host Reservation, you will be charged for the full term you selected and no amounts paid will be refunded, even if you terminate the Agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.

Is ConductAtlas affiliated with AWS Bedrock?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS Bedrock.