AWS reserves the right to use customer interaction and usage data to improve its services, without specifying the categories of interaction data collected or the scope of improvement activities.
This analysis describes what AWS Bedrock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision authorizes AWS to use customer usage and interaction data for service improvement, which may engage data minimization and purpose limitation principles under GDPR where the customer is processing personal data through their AWS interactions.
Interpretive note: The provision does not specify the categories of interaction data collected or the scope of service improvement activities, and its relationship to the AWS DPA's purpose limitation clauses requires review of the incorporated addendum.
The updated terms remove the explicit reference to a Data Processing Addendum governing Anthropic data transfers, though the requirement to obtain opt-in consent for Anthropic model use remains in place. For Kiro users, the revised language now explicitly states that abuse detection includes retention and potential human review of inputs and outputs when selecting certain models. Users of Anthropic models on Bedrock should verify opt-in consent mechanisms in service documentation to understand data handling practices.
View change record →The updated terms establish a new project-based service structure for AWS (new) users, effective August 17, 2026, with new rules governing team member access and content ownership. Users who enable spend limits agree that AWS may suspend their account or project access upon reaching their limit, and may permanently close the account or project if not reactivated within an unspecified timeframe. Contributed content by team members becomes the project owner's property and is subject to a nonexclusive irrevocable license granted to all project members. You can configure AI services opt-out policies through AWS Settings; project owners can manage team member permissions and access controls.
View change record →The updated terms now explicitly state that AWS IoT SiteWise Scenario Discovery is not designed for real-time vehicle control and cannot be used as the sole basis for determining vehicle safety or regulatory compliance. Organizations deploying this service must implement independent human monitoring and safety validation before using its outputs to support vehicle system decisions. The terms make clear that AWS assumes no responsibility for uses that violate these constraints.
View change record →The agreement authorizes AWS to use data about how customers use and interact with services for service improvement purposes, with the scope of data and specific improvement activities not defined within the terms themselves.
Cross-platform context
See how other platforms handle AWS Use of Customer Usage Data for Service Improvement and similar clauses.
Compare across platforms →"We may use information about how you use and interact with the Services to improve those Services.Excerpt from AWS Bedrock's AWS Service Terms
REGULATORY LANDSCAPE: This provision may engage GDPR Article 5(1)(b) purpose limitation and Article 5(1)(c) data minimization principles where customer interactions with AWS services involve personal data.
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This provision authorizes AWS to use customer usage and interaction data for service improvement, which may engage data minimization and purpose limitation principles under GDPR where the customer is processing personal data through their AWS interactions.
The agreement authorizes AWS to use data about how customers use and interact with services for service improvement purposes, with the scope of data and specific improvement activities not defined within the terms themselves.
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