The terms reserve AWS's right to suspend or terminate customer access to Amazon Bedrock upon AWS's determination that the customer has violated the Service Terms, the AWS Acceptable Use Policy, or any incorporated third-party model provider terms. This determination is made by AWS.
This analysis describes what AWS Bedrock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that access to Bedrock, including production AI infrastructure that customers may rely on for live applications, can be suspended by AWS upon a unilateral determination of policy violation, creating operational continuity risk for businesses that have deployed Bedrock in customer-facing services.
Interpretive note: The specific procedural requirements for suspension, including whether notice is provided before or after access is suspended, and any cure rights available to customers, require review of the complete untruncated AWS Customer Agreement and Service Terms.
The updated terms establish that customers operating Amazon RDS databases on end-of-life software versions are now required to upgrade to supported versions. The agreement authorizes AWS to scan extension code used with Trusted Language Extensions for security and performance purposes, and establishes that extension code constitutes customer content. AWS disclaims responsibility for service failures caused by extensions or end-of-life database software. If a customer does not upgrade before an engine reaches end of life, AWS may snapshot the customer's data and delete the instance or cluster running the unsupported software, after providing prior notice of the engine end-of-life date.
View change record →The updated terms establish new operational requirements for any organization using Amazon Connect Talent to make or inform employment decisions. Customers must now obtain legally adequate privacy notices and consents from job applicants before their data is processed by the service. The terms require customers to review all AI output before making hiring decisions, implement processes for applicants to request information about the AI's role in decisions, and ensure their use of the tool complies with applicable labor, anti-discrimination, disability, data privacy, AI, wiretap, recordkeeping, and biometrics laws. Customers can configure an AI services opt-out policy through AWS Organizations to prevent their data from being used to train or improve AWS AI technologies.
View change record →The updated terms establish that Reserved Cache Nodes and Amazon DynamoDB Reserved Capacity purchases are noncancellable obligations, and you will owe the full amount charged for the duration of the term you selected, even if the AWS agreement is terminated. For Kiro Free Tier users, the revised policy authorizes AWS to store your inputs for up to 60 days for purposes of detecting agreement violations and improving detection capabilities. You can review your existing reserved capacity commitments and their terms at any time, but the updated language does not provide an opt-out mechanism for this noncancellation obligation.
View change record →Removed the 'immediately' and 'without prior notice' language and added reference to 'applicable third-party model provider terms' as an additional violation trigger, while removing emergency suspension justification language.
View full change record →Under this clause, AWS retains the authority to suspend or terminate Bedrock access if it determines a customer has violated applicable terms, including third-party model provider policies incorporated by reference. Customers operating production applications on Bedrock are subject to this suspension right without a specified notice period.
How other platforms handle this
Runway reserves the right to suspend or terminate your access to our tools and services if we determine, in our sole discretion, that you have violated this Usage Policy or our Terms of Use.
Your use of certain Services may also be subject to acceptable use policies, available at xfinity.com/policies. For example, our Acceptable Use for Xfinity Internet Policy is available at xfinity.com/Corporate/Customers/Policies/HighSpeedInternetAUP.
You may not use the Service in a manner that violates any applicable laws or regulations, interferes with or disrupts AT&T's network, harms other users, or in ways that AT&T determines in its sole discretion are excessive, abusive, or otherwise inconsistent with AT&T's network management practices.
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"AWS may suspend or terminate your access to Amazon Bedrock if we determine that your use violates these Service Terms, the AWS Acceptable Use Policy, or applicable third-party model provider terms.— Excerpt from AWS Bedrock's AWS Service Terms
(1) REGULATORY LANDSCAPE: For customers in regulated industries, sudden suspension of Bedrock access could trigger operational continuity obligations under sector-specific regulations including financial services resilience requirements and healthcare system availability standards. The unilateral determination standard in this provision may require evaluation against applicable law in jurisdictions that impose procedural requirements on service termination. (2) GOVERNANCE EXPOSURE: High for organizations running critical or customer-facing workloads on Bedrock. The combination of dynamic incorporated third-party model provider policies and a unilateral suspension right creates a risk scenario where policy changes by a model provider could indirectly trigger customer compliance gaps and subsequent suspension. (3) JURISDICTION FLAGS: EU customers should assess whether the suspension right complies with applicable consumer and business protection frameworks governing service termination. Enterprise customers with operational resilience obligations should evaluate this provision in the context of ICT third-party risk management requirements. (4) CONTRACT AND VENDOR IMPLICATIONS: Business continuity planning should treat Bedrock access suspension as a plausible risk scenario and include fallback provisions such as multi-model or multi-provider architecture. Vendor risk assessments should document this suspension right and the triggers that could activate it, including incorporated model provider policy violations. (5) COMPLIANCE CONSIDERATIONS: Legal teams should review the scope of incorporated model provider policies regularly and assess whether current Bedrock deployments remain compliant. Technology risk management frameworks should include Bedrock access suspension in scenario planning for AI-dependent workflows.
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This provision establishes that access to Bedrock, including production AI infrastructure that customers may rely on for live applications, can be suspended by AWS upon a unilateral determination of policy violation, creating operational continuity risk for businesses that have deployed Bedrock in customer-facing services.
Under this clause, AWS retains the authority to suspend or terminate Bedrock access if it determines a customer has violated applicable terms, including third-party model provider policies incorporated by reference. Customers operating production applications on Bedrock are subject to this suspension right without a specified notice period.
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