Provision record
Auth0 · Auth0 Terms of Service · View original document ↗

Limitation of Liability

Medium severity Medium confidence Explicit document language Common · 284 of 352 platforms
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Document Record

What it is

The terms assert that Okta bears no liability for any category of damages, including direct, indirect, special, incidental, punitive, consequential, or losses based on lost profits, data, or use, arising from use of the Site or its content under any legal theory including negligence.

ⓘ

This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision asserts a complete exclusion of all damage categories arising from Site use, including direct damages, which is a broader assertion than clauses that limit liability to a specified cap. The enforceability of blanket direct damage exclusions varies materially by jurisdiction and context.

⚠

Interpretive note: The enforceability of a complete direct damages exclusion varies by jurisdiction; certain consumer protection frameworks may limit this clause's practical scope.

Consumer impact (what this means for users)

The agreement asserts that Okta has no financial liability for any losses arising from use of the Site, regardless of the legal theory asserted or whether Okta was advised of possible damages. Applicable law in certain jurisdictions may limit the enforceability of this exclusion, particularly for direct damages or personal injury.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT SHALL OKTA BE LIABLE FOR ANY LOSSES OR DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR DAMAGES BASED ON LOST PROFITS, DATA OR USE, HOWEVER CAUSED AND, WHETHER IN AN ACTION IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE OR ANY CONTENT, MATERIALS, OR INFORMATION MADE AVAILABLE ON OR THROUGH THE SITE, WHETHER OR NOT YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Excerpt from Auth0's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Blanket exclusions of direct damages are subject to enforceability scrutiny in multiple jurisdictions.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Auth0 Terms of Service
Entity
Auth0
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-008706
Document ID
CA-D-00691
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
78fc06cbad5f6995e5ebf7ecfc9a1b82a4bd5249682c959dc94a5c493a12ccad
Analysis generated
May 7, 2026 22:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Auth0
Document: Auth0 Terms of Service
Record ID: CA-P-008706
Captured: 2026-05-07 22:42:07 UTC
SHA-256: 78fc06cbad5f6995…
URL: https://conductatlas.com/platform/auth0/auth0-terms-of-service/provision/CA-P-008706/limitation-of-liability/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Auth0's Limitation of Liability clause do?

This provision asserts a complete exclusion of all damage categories arising from Site use, including direct damages, which is a broader assertion than clauses that limit liability to a specified cap. The enforceability of blanket direct damage exclusions varies materially by jurisdiction and context.

How does this clause affect you?

The agreement asserts that Okta has no financial liability for any losses arising from use of the Site, regardless of the legal theory asserted or whether Okta was advised of possible damages. Applicable law in certain jurisdictions may limit the enforceability of this exclusion, particularly for direct damages or personal injury.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 284 platforms. See the full comparison.

Is ConductAtlas affiliated with Auth0?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Auth0.