This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes a limitation on the scope of damages recoverable in disputes between Auth0 and users. By categorically excluding consequential and indirect damages, the provision narrows the types of harm for which either party may seek compensation, thereby defining the financial exposure structure of the service relationship.
Users operate under terms that restrict potential recovery to direct damages only. In the event of Auth0 service failure, malfunction, or breach, users cannot recover damages for business interruption, lost profits, data loss, or costs to obtain substitute services—only direct harm would be eligible for recovery.
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"IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS, SAVINGS, DATA, USE, OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS.— Excerpt from Auth0's Auth0 Terms of Service
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The clause establishes a limitation on the scope of damages recoverable in disputes between Auth0 and users. By categorically excluding consequential and indirect damages, the provision narrows the types of harm for which either party may seek compensation, thereby defining the financial exposure structure of the service relationship.
Users operate under terms that restrict potential recovery to direct damages only. In the event of Auth0 service failure, malfunction, or breach, users cannot recover damages for business interruption, lost profits, data loss, or costs to obtain substitute services—only direct harm would be eligible for recovery.
ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.
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