Provision record
AT&T · AT&T Terms of Service · View original document ↗

User Indemnification Obligation

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Document Record

What it is

Users agree to indemnify AT&T and its affiliates, officers, agents, and employees against all third-party claims, losses, expenses, and attorneys' fees arising from user-submitted content, site use, terms violations, or violations of law or third-party rights. This obligation survives termination of the user's relationship with AT&T.

This analysis describes what AT&T's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision requires users to cover AT&T's legal defense costs and damages in third-party claims arising from user conduct, content submissions, or terms violations, and this obligation continues after the user's account is terminated or relationship with AT&T ends. AT&T also reserves the right to assume control of any matter subject to user indemnification.

Interpretive note: The provision is qualified by 'to the extent permitted under applicable law,' and enforceability of broad consumer indemnification obligations varies by jurisdiction and claim type.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, users are contractually obligated to cover AT&T's losses, damages, and attorneys' fees in third-party claims connected to user-submitted content or site use, and this obligation survives account termination. AT&T may assume control of the legal defense of any such claim.

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▸ View Original Clause Language DOCUMENT RECORD
"
To the extent permitted under applicable law, you agree to indemnify, defend and hold harmless AT&T and its underlying content and service providers, licensors and suppliers, and each of their respective subsidiaries, affiliates, officers, agents, and employees, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, made by any third-party due to or arising out of Submitted Material or any other content you submit, post or upload to or transmit through our Site, your use of our Site, your connection to our Site, your violation of these Terms, or your violation of any law or the rights of another. These obligations will survive any termination of your relationship with AT&T or your use of our Site.

Excerpt from AT&T's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Consumer-facing indemnification clauses engage state contract law and consumer protection statutes. Several states' consumer protection frameworks have scrutinized broad indemnification obligations in standard-form consumer contracts. The FTC Act's prohibition on unfair or deceptive practices may be relevant where indemnification obligations are not clearly disclosed. Applicable enforcement authority includes the FTC and State AGs. (2) GOVERNANCE EXPOSURE: Medium. The breadth of the indemnification obligation, which covers all third-party claims arising from site use broadly defined, and its survival of termination, creates ongoing financial exposure for users. The provision is qualified by 'to the extent permitted under applicable law,' which introduces jurisdiction-dependent enforceability. (3) JURISDICTION FLAGS: California and other states with strong consumer protection frameworks may limit the enforceability of broad consumer indemnification obligations in standard-form contracts. The enforceability of survival clauses for indemnification in consumer contracts varies by jurisdiction. The document is governed by Texas law. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise users and developers using AT&T's sites for business purposes should assess whether this indemnification obligation is appropriate for their risk profile and whether it is subject to negotiation under any separate commercial agreement. The provision's scope covers affiliates and employees of AT&T, which extends the indemnification beyond AT&T Inc. itself. (5) COMPLIANCE CONSIDERATIONS: Legal teams reviewing AT&T site terms for enterprise onboarding should assess whether the indemnification clause creates unacceptable financial exposure given the organization's site use patterns, and whether a separate commercial agreement with more limited indemnification terms is available.

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Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices in consumer-facing standard-form contracts, including the scope and disclosure of indemnification obligations
    File a complaint →

Provision details

Document information
Document
AT&T Terms of Service
Entity
AT&T
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
July 9, 2026
Record ID
CA-P-015560
Document ID
CA-D-00339
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
09198bcba55215b130dee25064e195017bcfcb9c131d2e823576dfd378c89eb6
Analysis generated
April 18, 2026 12:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AT&T
Document: AT&T Terms of Service
Record ID: CA-P-015560
Captured: 2026-04-18 12:19:24 UTC
SHA-256: 09198bcba55215b1…
URL: https://conductatlas.com/platform/att/att-terms-of-service/provision/CA-P-015560/user-indemnification-obligation/
Accessed: July 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does AT&T's User Indemnification Obligation clause do?

This provision requires users to cover AT&T's legal defense costs and damages in third-party claims arising from user conduct, content submissions, or terms violations, and this obligation continues after the user's account is terminated or relationship with AT&T ends. AT&T also reserves the right to assume control of any matter subject to user indemnification.

How does this clause affect you?

Under this clause, users are contractually obligated to cover AT&T's losses, damages, and attorneys' fees in third-party claims connected to user-submitted content or site use, and this obligation survives account termination. AT&T may assume control of the legal defense of any such claim.

Is ConductAtlas affiliated with AT&T?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AT&T.