Anthropic · Claude.ai Terms of Service · View original document ↗

Training Data Use and Opt-Out Carve-Outs

High severity Unique · 0 of 343 platforms
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Document Record

What it is

Anthropic can use your Claude conversations to train its AI by default, and you can turn this off in settings — but even if you do, clicking thumbs up or down on a response, or having any message flagged for safety, means that content still gets used for training.

This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes the scope of permitted data uses and creates a conditional opt-out structure rather than unconditional data use restrictions. The carve-outs ensure training data availability for specific operational purposes—feedback incorporation and safety detection—even when users exercise the general opt-out option.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 27, 2026
First Seen
Apr 27, 2026
Last Seen
This clause type exists across 3350 other provisions on other platforms.

Consumer impact (what this means for users)

If you opt out of model training but ever rate a Claude response or have a conversation flagged for safety review, your conversation data is still used to train Anthropic's AI — limiting the practical effectiveness of the opt-out for most active users.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Log in to Claude.ai, navigate to Account Settings, and locate the model training or data usage preference toggle. Disable the option to use your conversations for model training. Note that this opt-out does not apply to feedback you provide or to content flagged for safety review.

How other platforms handle this

Strava Medium

We use information to enhance the quality, reliability, and/or accuracy of our AI Features by creating, developing, training, testing, improving, and maintaining AI and ML models run by Strava or our service providers. We use aggregated, de-identified data for this purpose. We also use personal info...

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

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▸ View Original Clause Language DOCUMENT RECORD
"
We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings. Even if you opt out, we will use Materials for model training when: (1) you provide Feedback to us regarding any Materials, or (2) your Materials are flagged for safety review to improve our ability to detect harmful content, enforce our policies, or advance our safety research.

— Excerpt from Anthropic's Claude.ai Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY FRAMEWORK: This provision implicates GDPR Art. 6(1)(a) (consent as lawful basis), Art. 7 (conditions for consent including the right to withdraw), and Art. 5(1)(b) (purpose limitation) as enforced by EU/EEA Data Protection Authorities. It also engages CCPA §1798.120 (right to opt out of sale/sharing of personal information) and §1798.100 (right to know), enforced by the California Privacy Protection Agency (CPPA) and California AG. UK GDPR and the Data Protection Act 2018 apply to UK users, enforced by the ICO. The FTC Act Section 5 is relevant to whether the opt-out mechanism constitutes a deceptive practice given the scope of carve-outs. (2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority under Section 5 of the FTC Act over unfair or deceptive practices, including misleading opt-out mechanisms for AI training data use.
    File a complaint →
  • State AG
    California's Privacy Protection Agency and AG enforce CCPA opt-out rights; other state AGs may enforce analogous state consumer protection statutes regarding training data disclosures.
    File a complaint →

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Claude.ai Terms of Service
Entity
Anthropic
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 27, 2026
Record ID
CA-P-003163
Document ID
CA-D-00011
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e757437a9d05ea816b5c1cddd3974f9a2ff93619333e14be4d368d9698b1e93f
Analysis generated
March 6, 2026 19:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Anthropic
Document: Claude.ai Terms of Service
Record ID: CA-P-003163
Captured: 2026-03-06 19:30:31 UTC
SHA-256: e757437a9d05ea81…
URL: https://conductatlas.com/platform/anthropic/claudeai-terms-of-service/training-data-use-and-opt-out-carve-outs/
Accessed: June 15, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Anthropic's Training Data Use and Opt-Out Carve-Outs clause do?

The provision establishes the scope of permitted data uses and creates a conditional opt-out structure rather than unconditional data use restrictions. The carve-outs ensure training data availability for specific operational purposes—feedback incorporation and safety detection—even when users exercise the general opt-out option.

How does this clause affect you?

If you opt out of model training but ever rate a Claude response or have a conversation flagged for safety review, your conversation data is still used to train Anthropic's AI — limiting the practical effectiveness of the opt-out for most active users.

Is ConductAtlas affiliated with Anthropic?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Anthropic.