Provision record
Ancestry · Ancestry Terms and Conditions · View original document ↗

Ancestry Pays JAMS Fees for Non-Frivolous Claims

Medium severity Explicitdocumentlanguage Common · 230 of 352 platforms
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Recent governance activity Ancestry recorded 3 documented changes in the last 30 days.
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This analysis describes what Ancestry's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jun 6, 2026

The updated Terms footer no longer includes a direct link to 'Do Not Sell or Share My Personal Information,' a disclosure mechanism required under California's CCPA. California residents retain the legal right to direct Ancestry not to sell or share their personal information, but the footer no longer provides a prominently placed navigation point to exercise that right. Ancestry's privacy notice continues to reference CCPA compliance and provides other disclosure language, but the specific footer link has been removed.

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Medium May 14, 2026

The updated terms reduce the out-of-pocket costs consumers must pay to arbitrate disputes against Ancestry. Previously, consumers and Ancestry shared filing fees, arbitrator fees, and hearing expenses equally unless an arbitrator found the arbitration frivolous; now, if an arbitrator determines the arbitration is non-frivolous, Ancestry covers all JAMS-invoiced fees. Separately, the revised terms establish that Ancestry will pay all mediation fees, whereas both parties previously shared this cost. The removal of language describing alternative AAA procedures narrows the stated dispute resolution pathway.

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Medium May 1, 2026

California residents who rely on the Terms and Conditions footer to find the option to request that Ancestry not sell or share their personal information will no longer see that link in that location. While the underlying CCPA right to opt out likely remains available, the removal of this navigation path from the terms page makes the right less discoverable. California residents should verify that they can still access opt-out functionality through Ancestry's website or contact the company directly if they cannot locate the feature.

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Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2196 other provisions on other platforms.

How other platforms handle this

Leonardo AI Medium

Charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia's cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.

Calendly Medium

Calendly will bill the Fees in advance. Customers who qualify for invoice-billing are billed immediately at the start of the Initial Subscription Term...payment of which is due thirty (30) days from the first day of the then-current Subscription Term.

Mistral AI Medium

If the Transitional Period exceeds the term defined in the Agreement, the Parties will agree to extend the term of the Agreement, solely for the purposes of an orderly Switch. Such extension will be subject to the payment of the applicable Fees for continued access to the Mistral AI Products.

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▸ View Original Clause Language DOCUMENT RECORD
"
If the arbitrator finds the arbitration to be non-frivolous, Ancestry will pay all other fees invoiced by JAMS, including filing fees and arbitrator and hearing expenses.

Excerpt from Ancestry's Terms and Conditions

Provision details

Document information
Document
Ancestry Terms and Conditions
Entity
Ancestry
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-031263
Document ID
CA-D-00223
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3c319c1870f6bce8bd9a558ec7cf0f5b0cc6cf84d34994d2cbe1081fd6ab9d77
Analysis generated
July 9, 2026 04:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ancestry
Document: Ancestry Terms and Conditions
Record ID: CA-P-031263
Captured: 2026-07-09 04:19:46 UTC
SHA-256: 3c319c1870f6bce8…
URL: https://conductatlas.com/platform/ancestry/ancestry-terms-and-conditions/provision/CA-P-031263/ancestry-pays-jams-fees-for-non-frivolous-claims/
Accessed: July 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Ancestry's Ancestry Pays JAMS Fees for Non-Frivolous Claims clause do?

The clause states: “If the arbitrator finds the arbitration to be non-frivolous, Ancestry will pay all other fees invoiced by JAMS, including filing fees and arbitrator and hearing expenses.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.

Is ConductAtlas affiliated with Ancestry?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ancestry.