“if you are a Customer End User and you would like to access, amend or delete your data, you need to contact the Customer directly with your request which Customer may process.”
This analysis describes what Amplitude's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customer End Users cannot exercise data rights directly against Amplitude; their only recourse for accessing, amending, or deleting their data is through the Customer, who retains discretion over whether to process such requests.
Interpretive note: The phrase 'which Customer may process' introduces ambiguity about whether the Customer is obligated to process the request; this is noted in omitted_material.
If you are a Customer End User, Amplitude will not directly fulfill your requests to access, amend, or delete your data; you must submit those requests to the Customer, who may or may not process them.
How other platforms handle this
You may exercise the abovementioned rights free of charge by contacting us at the contact details in the "Contact Information" section of this Policy.
Covered individuals are able to exercise certain choices under the EU-U.S. DPF, UK DPF Extension, and the Swiss-U.S. DPF regarding how some of their personal information is used and shared, and may access, correct, or delete certain personal information...
"if you are a Customer End User and you would like to access, amend or delete your data, you need to contact the Customer directly with your request which Customer may process.Excerpt from Amplitude's Privacy Notice
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Customer End Users cannot exercise data rights directly against Amplitude; their only recourse for accessing, amending, or deleting their data is through the Customer, who retains discretion over whether to process such requests.
If you are a Customer End User, Amplitude will not directly fulfill your requests to access, amend, or delete your data; you must submit those requests to the Customer, who may or may not process them.
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amplitude.