Provision record
Amazon · AWS Acceptable Use Policy · View original document ↗

User Obligation to Cooperate in Remediation

Medium severity High confidence Explicit document language Common · 298 of 352 platforms

Key Facts · in the document’s own words

What must users do to remedy any violation of the Policy?
“You agree to cooperate with us to remedy any violation.”
Version CA-V-000641, captured April 19, 2026 · live source ↗
Our reading, not the document’s words
Amazon requires users to cooperate with Amazon to remedy any violation of the Policy.
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This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This obligation places an affirmative duty on users to actively assist Amazon in addressing violations, not merely to cease the violating conduct.

Consumer impact (what this means for users)

Users are required to take an active role in remediation when a violation occurs, not simply stop the conduct.

How other platforms handle this

Pinterest Medium

In case of such an assignment by us, you are entitled to terminate the agreement with immediate effect by deactivating your account. We will provide you with reasonable notice of any such assignment.

Snapchat Medium

You may not transfer any of your rights or obligations under these Terms without our consent.

SoFi Medium

You agree that SoFi may contact you about any matter relating to your activity with, any inquiry submitted to, or any account or product you have with SoFi.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You agree to cooperate with us to remedy any violation.

Excerpt from Amazon's AWS Acceptable Use Policy

Provision details

Document information
Document
AWS Acceptable Use Policy
Entity
Amazon
Date stated by the document
July 1, 2021
As printed in Amazon’s text (version CA-V-000641), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-000641, captured April 19, 2026
Record ID
CA-P-018236
Document ID
CA-D-000028
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000641)
e3f07b1f3c1166a1381eb0debff157478ae96974de3b5b6f4053541cafa82703
Analysis generated
April 27, 2026 10:50 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-000641 (checked Oct. 5, 2026)
Citation Record
Entity: Amazon
Document: AWS Acceptable Use Policy
Record ID: CA-P-018236
Version: CA-V-000641
Captured: 2026-04-19 06:03:34 UTC
SHA-256: e3f07b1f3c1166a1…
URL: https://conductatlas.com/platform/amazon/aws-acceptable-use-policy/provision/CA-P-018236/user-obligation-to-cooperate-in-remediation/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Amazon's User Obligation to Cooperate in Remediation clause do?

This obligation places an affirmative duty on users to actively assist Amazon in addressing violations, not merely to cease the violating conduct.

How does this clause affect you?

Users are required to take an active role in remediation when a violation occurs, not simply stop the conduct.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Amazon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amazon.