Amazon · Amazon Privacy Notice

Children's Privacy and COPPA

High severity
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What it is

Amazon says it does not intentionally collect data from children under 13, but does not describe specific age verification measures it uses to enforce this.

Consumer impact (what this means for users)

If a child under 13 uses Amazon services — including Alexa or Amazon Kids — without parental consent, their personal data including voice recordings may be collected and retained, which is subject to specific federal protections under COPPA that parents can enforce.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Open the Alexa app, navigate to Settings > Privacy > Alexa Privacy > Review Voice History, filter by your child's profile, and delete voice recordings. Also review Amazon Kids+ parental controls at parents.amazon.com.

Cross-platform context

See how other platforms handle Children's Privacy and COPPA and similar clauses.

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Why it matters (compliance & risk perspective)

Given that Amazon's Alexa devices, Fire tablets, and retail services are commonly used by or around children, the policy's reliance on passive disclaimers rather than active age verification creates meaningful COPPA compliance risk.

View original clause language
Amazon Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: COPPA (15 U.S.C. §6501; 16 CFR Part 312) requires verifiable parental consent before collecting personal information from children under 13, applies to Amazon's Alexa, Fire tablets, Amazon Kids+, and any service directed to children or where Amazon has actual knowledge of child users. FTC is the primary enforcement authority. GDPR Art. 8 sets the consent age at 16 (or lower with member state variation, minimum 13) for EU users. UK GDPR and the Age Appropriate Design Code (Children's Code) apply to UK users.

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Applicable agencies

  • FTC
    The FTC is the primary COPPA enforcement authority and has previously taken action against Amazon specifically for children's voice data violations.
    File a complaint →

Provision details

Document information
Document
Amazon Privacy Notice
Entity
Amazon
Document last updated
April 29, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003244
Document ID
CA-D-00027
Evidence Provenance
Source URL
Wayback Machine
SHA-256
c3ec0243c0cce6b332e8df7d3c8e2518cd7d2e0078f5bc2fe353d6612b8a01f8
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Amazon | Document: Amazon Privacy Notice | Record: CA-P-003244
Captured: 2026-04-27 10:46:06 UTC | SHA-256: c3ec0243c0cce6b3…
URL: https://conductatlas.com/platform/amazon/amazon-privacy-notice/childrens-privacy-and-coppa/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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