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Airtable disclaims liability for indirect, consequential, incidental, special, punitive, and exemplary damages including loss of profits, data, and goodwill. Total aggregate liability for any claims is capped at fees paid to Airtable in the twelve months preceding the claim, applied cumulatively across all claims rather than per individual incident.
This analysis describes what Airtable's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a cumulative aggregate liability cap equal to twelve months of fees paid, which for free-tier users results in a cap of zero dollars. The cumulative rather than per-claim structure means that the cap applies across all claims arising during the relevant period, which is operationally material for organizations with significant data stored in Airtable.
Interpretive note: The enforceability of the consequential damages disclaimer and cumulative liability cap varies by jurisdiction and may be constrained by applicable consumer protection law in EU, UK, and certain U.S. state contexts.
Under this clause, Airtable's total financial exposure for any claims brought by a user is limited to fees paid in the prior twelve months, applied cumulatively and not per incident. Users on free plans receive no fee-based damages recovery under this structure. Indirect and consequential damages including data loss and loss of profits are disclaimed entirely to the maximum extent permitted by law.
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"TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, AGENTS, SUPPLIERS, OR LICENSORS (OR OUR OR THEIR EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS, OR DIRECTORS) BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, OUR SERVICES. IN NO EVENT WILL WE OR OUR AFFILIATES, AGENTS, SUPPLIERS, OR LICENSORS (OR OUR OR THEIR EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS, OR DIRECTORS) BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT OF FEES YOU PAID TO US HEREUNDER DURING THE TWELVE (12) MONTH PERIOD PRIOR TO WHEN THE CLAIM AROSE. THIS LIMITATION OF LIABILITY IS CUMULATIVE AND NOT PER CLAIM OR INCIDENT.Excerpt from Airtable's Terms of Service
1. REGULATORY LANDSCAPE: EU consumer protection law and certain state consumer protection statutes may limit the enforceability of liability caps and consequential damages waivers against consumers. The document acknowledges jurisdictional variance with the statement that these limitations apply only to the maximum extent permitted by applicable law. GDPR may impose liability obligations on data processors that cannot be fully disclaimed by contract. 2. GOVERNANCE EXPOSURE: High. For enterprise customers storing substantial business-critical data in Airtable, the twelve-month fee-based cap and consequential damages disclaimer create a significant mismatch between the potential value of stored data and Airtable's contractual liability exposure. Organizations should assess whether this risk profile is acceptable or whether enterprise agreements with modified liability terms are available. 3. JURISDICTION FLAGS: EU and EEA consumers may be entitled to invoke consumer protection provisions that override contractual liability caps. California and other state consumer protection statutes may also limit the enforceability of these disclaimers in consumer contexts. The cumulative cap structure may be subject to challenge in jurisdictions that require per-incident liability assessment. 4. CONTRACT AND VENDOR IMPLICATIONS: Vendor risk assessments should account for the cumulative cap structure when quantifying residual risk from Airtable service failures, data loss, or security incidents. Organizations with data loss risk exposure significantly exceeding twelve months of subscription fees should evaluate whether additional contractual protections or cyber insurance coverage is warranted. 5. COMPLIANCE CONSIDERATIONS: Legal teams should document the liability cap exposure as part of vendor risk management frameworks. For organizations in regulated sectors where data loss carries regulatory liability, the gap between Airtable's contractual liability cap and actual regulatory exposure should be assessed and addressed through internal risk management mechanisms.
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This provision establishes a cumulative aggregate liability cap equal to twelve months of fees paid, which for free-tier users results in a cap of zero dollars. The cumulative rather than per-claim structure means that the cap applies across all claims arising during the relevant period, which is operationally material for organizations with significant data stored in Airtable.
Under this clause, Airtable's total financial exposure for any claims brought by a user is limited to fees paid in the prior twelve months, applied cumulatively and not per incident. Users on free plans receive no fee-based damages recovery under this structure. Indirect and consequential damages including data loss and loss of profits are disclaimed entirely to the maximum extent …
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