Airtable · Airtable Terms of Service · View original document ↗

Auto-Renewal Subscription with No Prorated Refund

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Document Record

What it is

All Airtable subscription plans automatically renew for the same term length at the then-current price unless canceled before the end of the current subscription term. Fees paid for the current subscription term are non-refundable upon cancellation except as required by law, with an exception for EU and Turkey residents who cancel within fourteen days of purchase.

This analysis describes what Airtable's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes automatic renewal for all subscription tiers and specifies that fees paid for the then-current term are non-refundable upon user-initiated cancellation. Users must cancel before the renewal date to avoid charges for the next term, and the cancellation mechanism is through the Account Settings page.

Consumer impact (what this means for users)

The agreement authorizes automatic renewal of all subscription plans at the applicable renewal price unless users cancel before the end of the current term through Account Settings. Fees paid for the current subscription term are not refunded upon cancellation except for EU and Turkey residents who cancel within fourteen days of purchase or as otherwise required by law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Log into your Airtable account, navigate to Account Settings, and cancel your Subscription Plan before the end of the current Subscription Term to avoid automatic renewal charges.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Unless and until canceled by you, all Subscription Plans will automatically renew for renewal terms equal in length to the original Subscription Term, at the applicable price as of the renewal date. If you do not want a Subscription Plan to renew, you must cancel it before the end of the Subscription Term via the Account Settings page on your Airtable Account). Subject to the preceding sentence, if you cancel or terminate your Subscription Plan, unless required by law, YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF ANY FEES PAID FOR THE THEN-CURRENT SUBSCRIPTION TERM AT THE TIME OF CANCELLATION.

Excerpt from Airtable's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1. REGULATORY LANDSCAPE: The EU Consumer Rights Directive provides a fourteen-day withdrawal right, which the agreement acknowledges for EU and Turkey residents. U.S. state automatic renewal laws, including California's Automatic Renewal Law, may impose additional disclosure and cancellation requirements. The FTC has issued guidance on negative option and auto-renewal practices under the FTC Act. 2. GOVERNANCE EXPOSURE: Medium. The combination of automatic renewal at the then-current price and a no-refund policy for the current term creates financial exposure for users who miss the cancellation deadline. The agreement does not specify a minimum advance notice period for renewal reminders, which may interact with state automatic renewal statutes. 3. JURISDICTION FLAGS: California's Automatic Renewal Law imposes specific disclosure, consent, and cancellation requirements for auto-renewing subscriptions that may apply to Airtable's billing practices. EU and Turkey residents receive a fourteen-day refund right under the agreement. Other state automatic renewal statutes may impose additional obligations not explicitly addressed in the terms. 4. CONTRACT AND VENDOR IMPLICATIONS: Finance and procurement teams should calendar subscription renewal dates and set advance cancellation reminders, as the agreement does not specify a renewal notice period. Organizations managing multiple Airtable accounts should establish internal processes for renewal review. 5. COMPLIANCE CONSIDERATIONS: Legal teams in California and other states with automatic renewal laws should assess whether Airtable's renewal disclosure and cancellation mechanisms comply with applicable state requirements. The absence of a specified renewal notice period in the standard terms may warrant inquiry to Airtable regarding actual renewal notification practices.

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Applicable agencies

  • FTC
    The FTC has issued guidance and enforcement authority over negative option and auto-renewal billing practices under the FTC Act
    File a complaint →
  • State AG
    State attorneys general may enforce state automatic renewal laws including California's Automatic Renewal Law, which imposes specific disclosure and cancellation requirements
    File a complaint →

Provision details

Document information
Document
Airtable Terms of Service
Entity
Airtable
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014208
Document ID
CA-D-00551
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
21c5b9ee3b9a9aebeb949489e27933437e1762d5dc99f4c3ba20cdcb9000708f
Analysis generated
July 9, 2026 05:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Airtable
Document: Airtable Terms of Service
Record ID: CA-P-014208
Captured: 2026-07-09 05:02:29 UTC
SHA-256: 21c5b9ee3b9a9aeb…
URL: https://conductatlas.com/platform/airtable/airtable-terms-of-service/provision/CA-P-014208/auto-renewal-subscription-with-no-prorated-refund/
Accessed: July 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Airtable's Auto-Renewal Subscription with No Prorated Refund clause do?

This provision establishes automatic renewal for all subscription tiers and specifies that fees paid for the then-current term are non-refundable upon user-initiated cancellation. Users must cancel before the renewal date to avoid charges for the next term, and the cancellation mechanism is through the Account Settings page.

How does this clause affect you?

The agreement authorizes automatic renewal of all subscription plans at the applicable renewal price unless users cancel before the end of the current term through Account Settings. Fees paid for the current subscription term are not refunded upon cancellation except for EU and Turkey residents who cancel within fourteen days of purchase or as otherwise required by law.

Is ConductAtlas affiliated with Airtable?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Airtable.