Provision record
Adyen · Adyen Privacy Policy · View original document ↗

KYC Biometric Data Collection and Disclosure

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Document Record

What it is

Adyen collects KYC information including biometric data, national identification numbers, and tax identifiers when individuals sign up for Adyen services, citing legal obligation as the basis, and discloses this data to identity verification providers, credit reference agencies, payment schemes, debt collection agencies, cloud providers, and platform customers.

This analysis describes what Adyen's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision requires disclosure of biometric and sensitive government-issued identifier data to a broad range of third parties including debt collecting agencies and platform customers, implicating special category data protections under GDPR and biometric-specific state laws in the US.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

This provision establishes that biometric data and national identification numbers collected during onboarding may be shared with platform customers the individual signed up with, as well as debt collection agencies, payment schemes, and cloud service providers. The agreement identifies legal obligation as the collection basis, which limits the ability to object to or request deletion of this data in many jurisdictions.

Cross-platform context

See how other platforms handle KYC Biometric Data Collection and Disclosure and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Know Your Customer ("KYC") information Name, date of birth, contact information, bank account number, tax identification number, nationality and national identification number, and job title, including biometric data. Birth certificates for parents or guardians of minors (children ages 13-17). When you sign up for Adyen services. We are legally obliged to collect this information. Adyen discloses this information to identity and verify providers and screening partners, including credit reference agencies, and may disclose this information to regulatory authorities upon request or for mandated reporting. Adyen may disclose this information to payment schemes, local payment providers, debt collecting agencies, interbank payment system providers, cloud service providers and other third-party service providers, depending on the services acquired. Adyen may also make such information available to Platform customers you have signed up with.

Excerpt from Adyen's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Adyen Privacy Policy
Entity
Adyen
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-016118
Document ID
CA-D-00665
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9602a235ae55da92a34e62451772c2da8be4a10613dd511a8cca10f9447bd5b2
Analysis generated
May 7, 2026 23:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Adyen
Document: Adyen Privacy Policy
Record ID: CA-P-016118
Captured: 2026-05-07 23:14:02 UTC
SHA-256: 9602a235ae55da92…
URL: https://conductatlas.com/platform/adyen/adyen-privacy-policy/provision/CA-P-016118/kyc-biometric-data-collection-and-disclosure/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Adyen's KYC Biometric Data Collection and Disclosure clause do?

This provision requires disclosure of biometric and sensitive government-issued identifier data to a broad range of third parties including debt collecting agencies and platform customers, implicating special category data protections under GDPR and biometric-specific state laws in the US.

How does this clause affect you?

This provision establishes that biometric data and national identification numbers collected during onboarding may be shared with platform customers the individual signed up with, as well as debt collection agencies, payment schemes, and cloud service providers. The agreement identifies legal obligation as the collection basis, which limits the ability to object to or request deletion of this data in many …

Is ConductAtlas affiliated with Adyen?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Adyen.