Adobe · Adobe Terms of Use

User Indemnification Obligations

Medium severity
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What it is

If someone sues Adobe because of something you did — including content you uploaded or how you used the software — you are responsible for paying Adobe's legal fees and any resulting damages.

Consumer impact (what this means for users)

This indemnification clause means you could personally owe Adobe money for lawyers' fees and damages if a third party sues Adobe over your content or conduct, even in cases where your violation was unintentional or the result of Adobe's own platform design.

Cross-platform context

See how other platforms handle User Indemnification Obligations and similar clauses.

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Why it matters (compliance & risk perspective)

This clause creates significant financial exposure for users: if you accidentally upload copyrighted content or violate someone's privacy using Adobe tools, you could be liable not only to the victim but also for Adobe's legal defense costs.

View original clause language
You agree to indemnify, defend and hold harmless Adobe, its affiliates, resellers, officers, directors, employees, agents, suppliers and licensors from and against any and all claims, actions, demands, damages, losses, costs, liabilities and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your access to or use of the Services and Software; (b) your Content; (c) your violation of the Terms; (d) your violation of the rights of a third party, including but not limited to intellectual property rights or privacy, publicity, or other property rights; or (e) your conduct in connection with the Services or Software.

Institutional analysis (Compliance & legal intelligence)

1) REGULATORY FRAMEWORK: Broad consumer-facing indemnification clauses are subject to challenge under EU Unfair Contract Terms Directive (93/13/EEC) Art. 3, which prohibits significant imbalances in rights and obligations. UK Consumer Rights Act 2015 Part 2 similarly renders such clauses potentially unenforceable against consumers. Under US law, indemnification clauses are generally enforceable in commercial contracts but may be challenged as unconscionable in consumer contexts (Cal. Civ. Code §1670.5). FTC Act Section 5 applies to deceptive contract terms. 2)

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Applicable agencies

  • FTC
    The FTC can investigate one-sided indemnification clauses in consumer contracts as potentially unfair or deceptive practices under FTC Act Section 5.
    File a complaint →

Provision details

Document information
Document
Adobe Terms of Use
Entity
Adobe
Document last updated
April 29, 2026
Tracking information
First tracked
March 20, 2026
Last verified
April 27, 2026
Record ID
CA-P-003538
Document ID
CA-D-00199
Evidence Provenance
Source URL
Wayback Machine
SHA-256
9cc2260378e6e0dd747c9fd82223c925a9726b28cc700b53d17dd54f1e17eb04
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Adobe | Document: Adobe Terms of Use | Record: CA-P-003538
Captured: 2026-03-20 04:51:07 UTC | SHA-256: 9cc2260378e6e0dd…
URL: https://conductatlas.com/platform/adobe/adobe-terms-of-use/user-indemnification-obligations/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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