Adobe · Adobe Terms of Use · View original document ↗

Prohibition on Collecting or Processing Sensitive Personal Information

High severity High confidence Explicitdocumentlanguage Common · 300 of 352 platforms
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This analysis describes what Adobe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who handle Sensitive Personal Information through Adobe's platform without meeting one of the three stated exceptions are in breach of the Terms, which could affect regulated industries or specific use cases.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4198 other provisions on other platforms.

Consumer impact (what this means for users)

You are prohibited from collecting, processing, or storing Sensitive Personal Information through Adobe's Services and Software unless one of three specific exceptions applies.

How other platforms handle this

Baseten Medium

Category A: Identifiers. Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number... Collected: Yes.

Glassdoor Medium

Your audio or video is processed if you choose to participate in the discussion, otherwise, your Profile is included in the listener's section of the service.

Instacart Medium

if you place a restaurant order, our restaurant partner will collect and process your credit card or other payment information in order to fulfill the order.

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree not to collect, process, or store any Sensitive Personal Information...using the Services and Software, except as (A) directly authorized by Adobe, (B) intended by the Services and Software, or (C) governed by the Product Specific Terms.

— Excerpt from Adobe's Adobe Terms of Use

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Adobe Terms of Use
Entity
Adobe
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
May 11, 2026
Record ID
CA-P-029555
Document ID
CA-D-00199
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9cc2260378e6e0dd747c9fd82223c925a9726b28cc700b53d17dd54f1e17eb04
Analysis generated
March 20, 2026 04:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Adobe
Document: Adobe Terms of Use
Record ID: CA-P-029555
Captured: 2026-03-20 04:51:07 UTC
SHA-256: 9cc2260378e6e0dd…
URL: https://conductatlas.com/platform/adobe/adobe-terms-of-use/provision/CA-P-029555/prohibition-on-collecting-or-processing-sensitive-personal-information/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Adobe's Prohibition on Collecting or Processing Sensitive Personal Information clause do?

Users who handle Sensitive Personal Information through Adobe's platform without meeting one of the three stated exceptions are in breach of the Terms, which could affect regulated industries or specific use cases.

How does this clause affect you?

You are prohibited from collecting, processing, or storing Sensitive Personal Information through Adobe's Services and Software unless one of three specific exceptions applies.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 300 platforms. See the full comparison.

Is ConductAtlas affiliated with Adobe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Adobe.