Provision record
Adobe · Adobe Terms of Use · View original document ↗

Prohibition on Collecting or Processing Sensitive Personal Information

High confidence Common · 286 of 343 platforms

Key Facts · in the document’s own words

What does Adobe prohibit users from collecting, processing, or storing using the Services and Software?
“You agree not to collect, process, or store any Sensitive Personal Information...using the Services and Software, except as (A) directly authorized by Adobe, (B) intended by the Services and Software, or (C) governed by the Product Specific Terms.”
Version CA-V-000143, captured March 19, 2026 · live source ↗
Our reading, not the document’s words
Adobe prohibits users from collecting, processing, or storing Sensitive Personal Information using the Services and Software, except as directly authorized by Adobe, intended by the Services and Software, or governed by the Product Specific Terms.
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This analysis describes what Adobe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users who handle Sensitive Personal Information through Adobe's platform without meeting one of the three stated exceptions are in breach of the Terms, which could affect regulated industries or specific use cases.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

You are prohibited from collecting, processing, or storing Sensitive Personal Information through Adobe's Services and Software unless one of three specific exceptions applies.

How other platforms handle this

Kling AI

When you use our paid Services, including redeeming voucher codes or purchasing paid Services, we collect information related to the payment transaction (with your consent). This may include payment card details (e.g. card account number), billing information, order details, the Services you purchas...

Postman

We collect payment and billing information when you register for certain paid Services. We use external secure payment processing services to collect and process payment information, such as payment card details.

Ford

When Connected Vehicle Information is transmitted from the vehicle, it is generally associated with a VIN or other unique identifiers, and the VIN or other unique identifiers can be linked to you.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You agree not to collect, process, or store any Sensitive Personal Information...using the Services and Software, except as (A) directly authorized by Adobe, (B) intended by the Services and Software, or (C) governed by the Product Specific Terms.

Excerpt from Adobe's Terms of Use

Provision details

Document information
Document
Adobe Terms of Use
Entity
Adobe
Date stated by the document
Oct. 3, 2025
As printed in Adobe’s text (version CA-V-000143), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-000143, captured March 19, 2026
Record ID
CA-P-029555
Document ID
CA-D-000199
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000143)
36086188e2ffd961c96d767e47c41d56a8bc25ad563880fd9b59edc499518408
Analysis generated
March 20, 2026 04:51 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000143, captured March 19, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Adobe
Document: Adobe Terms of Use
Record ID: CA-P-029555
Version: CA-V-000143
Captured: 2026-03-19 14:55:11 UTC
SHA-256: 36086188e2ffd961…
URL: https://conductatlas.com/platform/adobe/adobe-terms-of-use/provision/CA-P-029555/prohibition-on-collecting-or-processing-sensitive-personal-information/
Accessed: Nov. 5, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Adobe's Prohibition on Collecting or Processing Sensitive Personal Information clause do?

Users who handle Sensitive Personal Information through Adobe's platform without meeting one of the three stated exceptions are in breach of the Terms, which could affect regulated industries or specific use cases.

How does this clause affect you?

You are prohibited from collecting, processing, or storing Sensitive Personal Information through Adobe's Services and Software unless one of three specific exceptions applies.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Adobe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Adobe.