Provision record
Acorns · Acorns Terms of Service · View original document ↗

Limitation of Liability — 12-Month Fee Cap

High severity Common · 287 of 352 platforms
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Document Record

What it is

Even if Acorns makes a serious mistake that costs you money, the most you can recover from them is capped at whatever fees you paid Acorns in the past 12 months — not your actual investment losses.

This analysis describes what Acorns's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The dual-layer liability structure operates to restrict the scope of recoverable damages and establish a monetary ceiling based on historical fees paid. This provision allocates financial risk by excluding certain damage categories entirely and limiting aggregate exposure to a defined, user-specific amount.

Recent Activity

This document changed recently

Medium Aug 5, 2026

The updated terms clarify FDIC insurance protections for Acorns Checking depositors. The prior disclosure stated that Acorns Checking itself is not FDIC-insured; the updated language states that balances held with Lincoln Savings Bank or nbkc bank, including those in Acorns Checking accounts, are insured up to $250,000 per depositor through these member banks, with separate coverage for joint account owners. The updated terms preserve the disclosure that funds may be placed at other FDIC-insured depository institutions through a deposit network service. The revised ATM language specifies access to 'over 55,000 fee-free ATMs' rather than a general reference to the AllPoint Network.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Apr 18, 2026
First Seen
Apr 18, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

This cap means that if Acorns makes an error that costs you hundreds or thousands of dollars in investment losses, your maximum legal recovery is limited to a few months of subscription fees — a significant financial risk for anyone with substantial assets on the platform.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL ACORNS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. IN NO EVENT SHALL ACORNS' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT OF FEES PAID BY YOU TO ACORNS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Excerpt from Acorns's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: Limitation of liability clauses in investment adviser agreements are evaluated under the Investment Advisers Act of 1940, Section 206 (anti-fraud provisions), which prohibits advisers from contracting out of fiduciary liability.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Securities And Exchange Commission (sec)
    Regulates securities markets and investment platforms. Can investigate broker-dealers, investment advisers, and trading platforms for violations of securities laws.
    Who can file: Anyone with knowledge of a possible securities law violation
    What you need: Description of the potential violation, names of individuals or companies involved, relevant dates, and any supporting documents or evidence
    What to expect: Tips are reviewed by SEC staff. The SEC may open an investigation but is not required to take action on every tip. Whistleblowers may be eligible for financial awards if the tip leads to enforcement.
    File a complaint →
  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Acorns Terms of Service
Entity
Acorns
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-002882
Document ID
CA-D-00171
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3556a6294c711a9f21e9724c15204e0cd4633d587f15678cae73f7e8ac9a9bb4
Analysis generated
April 18, 2026 10:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Acorns
Document: Acorns Terms of Service
Record ID: CA-P-002882
Captured: 2026-04-18 10:31:41 UTC
SHA-256: 3556a6294c711a9f…
URL: https://conductatlas.com/platform/acorns/acorns-terms-of-service/provision/CA-P-002882/limitation-of-liability-12-month-fee-cap/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Acorns's Limitation of Liability — 12-Month Fee Cap clause do?

The dual-layer liability structure operates to restrict the scope of recoverable damages and establish a monetary ceiling based on historical fees paid. This provision allocates financial risk by excluding certain damage categories entirely and limiting aggregate exposure to a defined, user-specific amount.

How does this clause affect you?

This cap means that if Acorns makes an error that costs you hundreds or thousands of dollars in investment losses, your maximum legal recovery is limited to a few months of subscription fees — a significant financial risk for anyone with substantial assets on the platform.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Acorns?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Acorns.